Deletion of Adobe ID

Community Beginner ,
May 16, 2015 May 16, 2015

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I'd like to delete my Adobe ID account.

Thanks in advance.

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Most Valuable Participant ,
May 16, 2015 May 16, 2015

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Community Beginner ,
May 16, 2015 May 16, 2015

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I did, did you see my reply, there? The chat is closed. First thing I've tried early this morning.

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LEGEND ,
May 16, 2015 May 16, 2015

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kyle stephens wrote:

I did, did you see my reply, there?

Your reply was in a different thread.

Chat (in the U.S.) is open 24 hours: http://adobe.ly/19r6ZDp

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Community Beginner ,
May 16, 2015 May 16, 2015

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except it's not.Untitled20150516224012.png

yes, the reply was in a different thread, which was linked. Hence why I've said "there," not "here."

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LEGEND ,
May 16, 2015 May 16, 2015

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No idea why/how you get that; I see

chat2.png

I will bring it to the attention of Adobe.

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Community Beginner ,
May 16, 2015 May 16, 2015

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probably because you're not waiting more than a few seconds, before it appears under that. It shows up eventually.

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Most Valuable Participant ,
May 17, 2015 May 17, 2015

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The chat system is operated by liveperson.net - if you have that domain blocked by a hosts file or browser ad-blocking tool then the 'closed' message will appear instead.

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Community Beginner ,
May 17, 2015 May 17, 2015

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it WAS, yesterday morning, but I've unblocked it.

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LEGEND ,
May 17, 2015 May 17, 2015

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So does chat work now for you?

Or, if you still get the "closed" message, what happens if you click on 'Chat' anyway?

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