Locked

Download orders

Community Beginner ,
May 25, 2012 May 25, 2012

Copy link to clipboard

Copied

Hi!

I don't know in which forum to post my question, so I do it here...

I'd like to know how I can get the PDF bill of my past orders. I did not find any link in my account...

Thanks a lot for your help!

Views

1.8K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Community Beginner , May 25, 2012 May 25, 2012
Thanls for your help, finally I went through the chat to get some help!

Likes

Translate

Translate
Most Valuable Participant ,
May 25, 2012 May 25, 2012

Copy link to clipboard

Copied

This forum is to talk about the forums, not products

I think you need to contact sales... click the big red A at the top left to go outside the forums, to Adobe's pages, and find the sales or contact links

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 25, 2012 May 25, 2012

Copy link to clipboard

Copied

Sorry for my mistake...

Unfortunately, they do not provide any email address for that kind of support....

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Most Valuable Participant ,
May 25, 2012 May 25, 2012

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 25, 2012 May 25, 2012

Copy link to clipboard

Copied

Thanls for your help, finally I went through the chat to get some help!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 25, 2012 May 25, 2012

Copy link to clipboard

Copied

Another time go straight to this forum http://forums.adobe.com/community/download_install_setup

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Most Valuable Participant ,
May 25, 2012 May 25, 2012

Copy link to clipboard

Copied

mboutron wrote:

Thanls for your help, finally I went through the chat to get some help!

Is this really the correct answer?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Most Valuable Participant ,
May 26, 2012 May 26, 2012

Copy link to clipboard

Copied

I am afraid such mislabelling occurs regularly, Claudio.

I have seen exact equivalents twice or thrice in the Illustrator forum within the last week.

One of the sillinesses of the silliness, of the way pointsgiving has found its way into these forums, is that the OP may (obviously unintentionally in most cases) tick own answer(s) as Correct/Helpful.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Most Valuable Participant ,
May 26, 2012 May 26, 2012

Copy link to clipboard

Copied

>really the correct answer?

For this one, I would say yes... since dealing with the customer store is not done here, or by us other users, a chat session was most likely the only way to get an answer

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Most Valuable Participant ,
May 26, 2012 May 26, 2012

Copy link to clipboard

Copied

John T Smith wrote:

>really the correct answer?

For this one, I would say yes... since dealing with the customer store is not done here, or by us other users, a chat session was most likely the only way to get an answer

And wouldn't it be just possible that he found how to conduct a chat session through the help he was given here?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 28, 2012 May 28, 2012

Copy link to clipboard

Copied

LATEST

Actually I was hoping to find a form to contact the customer service, as my english is not fluent and I had a hard time chatting.

So yes this is the correct answer, I 've been through the chat and they helped me.

Thanks guys!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines