Download orders

May 25, 2012

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Hi!

I don't know in which forum to post my question, so I do it here...

I'd like to know how I can get the PDF bill of my past orders. I did not find any link in my account...

Thanks a lot for your help!

Thanls for your help, finally I went through the chat to get some help!

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Download orders

May 25, 2012

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Hi!

I don't know in which forum to post my question, so I do it here...

I'd like to know how I can get the PDF bill of my past orders. I did not find any link in my account...

Thanks a lot for your help!

Thanls for your help, finally I went through the chat to get some help!

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May 25, 2012 0
May 25, 2012

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This forum is to talk about the forums, not products

I think you need to contact sales... click the big red A at the top left to go outside the forums, to Adobe's pages, and find the sales or contact links

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May 25, 2012 0
May 25, 2012

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Sorry for my mistake...

Unfortunately, they do not provide any email address for that kind of support....

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May 25, 2012 0
May 25, 2012

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May 25, 2012 0
May 25, 2012

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Thanls for your help, finally I went through the chat to get some help!

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May 25, 2012 0
May 25, 2012

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Another time go straight to this forum http://forums.adobe.com/community/download_install_setup

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May 25, 2012 0
May 25, 2012

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mboutron wrote:

Thanls for your help, finally I went through the chat to get some help!

Is this really the correct answer?

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May 25, 2012 0
May 26, 2012

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I am afraid such mislabelling occurs regularly, Claudio.

I have seen exact equivalents twice or thrice in the Illustrator forum within the last week.

One of the sillinesses of the silliness, of the way pointsgiving has found its way into these forums, is that the OP may (obviously unintentionally in most cases) tick own answer(s) as Correct/Helpful.

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May 26, 2012 0
May 26, 2012

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>really the correct answer?

For this one, I would say yes... since dealing with the customer store is not done here, or by us other users, a chat session was most likely the only way to get an answer

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May 26, 2012 0
May 26, 2012

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John T Smith wrote:

>really the correct answer?

For this one, I would say yes... since dealing with the customer store is not done here, or by us other users, a chat session was most likely the only way to get an answer

And wouldn't it be just possible that he found how to conduct a chat session through the help he was given here?

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May 26, 2012 0
mboutron LATEST
May 28, 2012

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Actually I was hoping to find a form to contact the customer service, as my english is not fluent and I had a hard time chatting.

So yes this is the correct answer, I 've been through the chat and they helped me.

Thanks guys!

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May 28, 2012 0