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Eligibility of student purchase in Australia for use in Australia and then Singapore at a later date

New Here ,
Sep 23, 2012

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Hi all!

I am a Singaporean student who might be studying in Australia soon. If I were to make a purchase of the student's edition of Master Collection Suite in Australia, will it still work in my Singapore PC when I return home - i.e. can I still download in Singapore and install it? Or will certain apps not work? I am aware that apps such as After Effects and Premiere Pro are not part of the original package available for Singaporean students. I really need to use them both, on top of Adobe Photoshop. Hope someone can shed some light on this, thank you!

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Eligibility of student purchase in Australia for use in Australia and then Singapore at a later date

New Here ,
Sep 23, 2012

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Hi all!

I am a Singaporean student who might be studying in Australia soon. If I were to make a purchase of the student's edition of Master Collection Suite in Australia, will it still work in my Singapore PC when I return home - i.e. can I still download in Singapore and install it? Or will certain apps not work? I am aware that apps such as After Effects and Premiere Pro are not part of the original package available for Singaporean students. I really need to use them both, on top of Adobe Photoshop. Hope someone can shed some light on this, thank you!

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Sep 23, 2012 0
Most Valuable Participant ,
Sep 23, 2012

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MezameEnsei,

I believe you should ask in the relevant forum here,

http://forums.adobe.com/community/creativesuites

or try Customer Servive.

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Sep 23, 2012 0
Most Valuable Participant ,
Sep 23, 2012

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This links may provide more information

http://www.adobe.com/education/students/studentteacherlicensing/school_listing.html

http://www.adobe.com/education/students/studentteacheredition/eligibility.html

http://www.adobe.com/education/students/studentteacherlicensing/

I do not work for Adobe, so I may only GUESS that a purchase in Australia must be registered in Australia, using an email and IP address in Australia

Once installed and registered, I know of no reason why a program would stop working when you move the computer to a different place

Installing to a different computer later would probably NOT work, if the email address used during activation was not the same as the original one

This MAY also be true if the IP address for the 2nd install was for a different country, so the activation server "saw" an Australian serial number but a different IP country

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Sep 23, 2012 0
LEGEND ,
Sep 23, 2012

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You will have to ask Customer support. If you are a Singapore student from a Singapore University, Adobe might require a Singapore purchase. If you are enrolled in a Australian University and get everything working in Australia, then it should later work and re-activate in Singapore if needed. But get an official response from Adobe not only over the phone, but in hard copy for future proof if needed.

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