Error trying to Reply to message

[MarkWalsh]

I'm trying to reply to a message in the Acrobat-Javascript forum, but when I click on 'Reply', I get an error and the reply fields do not show up. They work in other messages on that forum. I rebooted my browser, but the same thing happens.

Is there anything I can do to get the reply fields to show up?

[John T Smith]

Please post a link to the message, so someone may test

[MarkWalsh]

http://forums.adobe.com/thread/1028912

It's not just the 'Reply' button, if I try to click on 'New', 'Your Stuff', 'History', etc, on that page, I get the same error

[the_wine_snob]

Mark,

While I did not actually post, I got the Reply Editing Screen, in that thread, and everything looked just fine - on Chrome at 1:55PM PDT, June, 25.

Hunt

[MarkWalsh]

Odd, I get nothing on that page, but every other page works, and I'm able to bring up the 'Reply' screen. This is in MS IE. Here are the error details

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB7.3; InfoPath.2; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Mon, 25 Jun 2012 21:10:17 UTC

Message: '_jive_base_url' is undefined
Line: 1546
Char: 23
Code: 0
URI: http://forums.adobe.com/4.5.6/resources/scripts/gen/220b1b06a29f901e1d24252ac800883e.js

Message: 'jive.rest' is null or not an object
Line: 1518
Char: 47
Code: 0
URI: http://forums.adobe.com/4.5.6/resources/scripts/gen/220b1b06a29f901e1d24252ac800883e.js

Message: 'jive.rest' is null or not an object
Line: 249
Char: 106
Code: 0
URI: http://forums.adobe.com/4.5.6/resources/scripts/gen/7c0413eb389484b69662e0a9278b8f41.js

Message: '_jive_auth_token' is undefined
Line: 1
Char: 3975
Code: 0
URI: http://forums.adobe.com/4.5.6/resources/scripts/gen/4729ce225bd18840e104efd3838f2bbd.js

Message: 'JiveAutoSave' is undefined
Line: 496
Char: 17
Code: 0
URI: http://forums.adobe.com/thread/1028912

Message: Object expected
Line: 1813
Char: 5
Code: 0
URI: http://forums.adobe.com/thread/1028912

[Jacob Bugge]

Mark,

I believe this is one for (the other) John.

Let us hope he sees this soon.

[MarkWalsh]

Okie. I was able to help the user solve his problem through private messages, and he was able to post the solution we came up with to that message.

Thanks.

[adobe-admin]

I was able to post from Chrome. But in IE nothing happens when I click reply. I don't see any obvious reason. Sending it off to Jive for them to take a look at. As noted, other threads in the same forum seem OK.

[John T Smith]

I am on Win7 and IE9 and just posted a test reply at that link, with no problem

[adobe-admin]

And it is working for me today with XP/IE8. Didn't work yesterday.

[John T Smith]

Jive giveth... Jive taketh away

[MarkWalsh]

Still doesn't work for me on that one page; any other page I have tried, I can get the reply box.

I can get it to work on either of my Macs using Safari, so it isn't something being blocked at my company. I can't test my other PC because it is flaky connecting to the internet.

On a side note, I was trying to get my login info to use on the other computer, and the 'Return to Sign In' link after sending the email is incorrect. It links to:

https://www.adobe.comhttp//forums.adobe.com/adobe_login

[adobe-admin]

Thanks, Mark. Can you give me the stps that led you to that url?

[MarkWalsh]

I clicked on 'Login',

then I clicked on 'Did you forget your Adobe ID?'

After filling in my email and clicking 'Continue', the resulting page has a 'Return to sign-in' link.

That's the link which is not working.

[adobe-admin]

Got it. Reported it.

Thanks!