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Forbidden - You don't have permission to access 2

Community Beginner ,
Oct 05, 2018

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Hi!

Every time I try to enter the forum without VPN, I get a strict notification: Forbidden. You don't have permission to access /thread/##### on this server.
I installed Opera with a built-in VPN, but this is very uncomfortable and, it seems to me, wrong. I would really like to have normal access.

I found this 7 years old discussion in the forum archive: https://forums.adobe.com/thread/931040 . I tried to use the advice given there and sent an e-mail to userforum at adobe dot com a week ago, but I didn’t receive nor access nor reply.
What do I need to do to get access to the forum?

Best regards!

Hi Oleksii,

Could you please send me an email at deepahuj@adobe.com with your IP address and we will get your IP address unblocked?

Thanks.

Deepti

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Forbidden - You don't have permission to access 2

Community Beginner ,
Oct 05, 2018

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Hi!

Every time I try to enter the forum without VPN, I get a strict notification: Forbidden. You don't have permission to access /thread/##### on this server.
I installed Opera with a built-in VPN, but this is very uncomfortable and, it seems to me, wrong. I would really like to have normal access.

I found this 7 years old discussion in the forum archive: https://forums.adobe.com/thread/931040 . I tried to use the advice given there and sent an e-mail to userforum at adobe dot com a week ago, but I didn’t receive nor access nor reply.
What do I need to do to get access to the forum?

Best regards!

Hi Oleksii,

Could you please send me an email at deepahuj@adobe.com with your IP address and we will get your IP address unblocked?

Thanks.

Deepti

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Oct 05, 2018 0
Adobe Community Professional ,
Oct 05, 2018

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Your service provider unfortuneatly limits access to these fora. there is nothing we here can do about this except advise you to use a VPN.

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

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Oct 05, 2018 0
Community Beginner ,
Oct 05, 2018

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Hi, Abambo.

Are You admin of this forum?

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Oct 05, 2018 0
Adobe Community Professional ,
Oct 06, 2018

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No, Abambo​ is a volunteer, as are most of us. He is one of our best.

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Oct 06, 2018 0
Community Beginner ,
Oct 06, 2018

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Is there any way to ask the admin directly? This question, actually, for admin, not for community.

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Oct 06, 2018 0
Adobe Community Professional ,
Oct 08, 2018

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This is a user to user forum. An ACP or MVP tag is given by Adobe to those who are authorized to speak on their behalf.

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Oct 08, 2018 0
Adobe Community Professional ,
Oct 08, 2018

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jane-e  wrote

He is one of our best.

Thanks, but I have the greatest respect before you and your knowledge.

As for the OP's problem: Even Adobe cannot help if your service provider blocks access to the fora.

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

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Oct 08, 2018 0
Community Beginner ,
Oct 08, 2018

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My provider does not block the forum. My request goes to the server of the forum and the server gives an answer about denying access. My provider has nothing to do with it.

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Oct 08, 2018 0
Adobe Community Professional ,
Oct 08, 2018

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The reason that you need a VPN is that someone in-between blocks your access. Adobe does not block access, they may deactivate users, when they spam the fora, but they do not block access.

One problem may be when your provider is blacklisted for security reasons. That can cause problems. YOur account cannot be blacklisted as you are able to connect via a VPN.

Where are you located (country)?

If you want contacting Adobe on this, you need to use this link: Contact Customer Care .

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

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Oct 08, 2018 0
Community Beginner ,
Oct 08, 2018

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Thanks for link.

I'm from Ukraine. As I've read here 403 Forbidden | Adobe Community it's looks like all Ukraine was blocked many ears ago. I have direct IP and when I connect via a VPN this IP is hidden.

Direct request:

Request via VPN:

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Oct 08, 2018 0
Adobe Employee ,
Oct 23, 2018

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Hi Oleksii,

Could you please send me an email at deepahuj@adobe.com with your IP address and we will get your IP address unblocked?

Thanks.

Deepti

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Oct 23, 2018 1
Community Beginner ,
Oct 23, 2018

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Thanks, Deepti, I've sent You e-mail. Waiting for unblocking.

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Oct 23, 2018 0
Adobe Employee ,
Oct 23, 2018

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Yes, Got it. Please give me 24 hrs to get this resolved.

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Oct 23, 2018 0
Community Beginner ,
Oct 24, 2018

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Still Forbidden

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Oct 24, 2018 0
Aleks_58 LATEST
Community Beginner ,
Oct 26, 2018

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Great! Thanks, Deepti!

I can access the forum without any tricks now!

Did you unblock just me or all of Ukraine?

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Oct 26, 2018 0