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Forum Bug: Cannot change forum screen name from account profile page

Community Beginner ,
Sep 23, 2019

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Please update my display name as:  alibroth

 

Thanks,

Andre'

 

[Moderator's note: I moved this from Community Help to Community Feedback and changed the topic to a bug report.]

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Forum Bug: Cannot change forum screen name from account profile page

Community Beginner ,
Sep 23, 2019

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Please update my display name as:  alibroth

 

Thanks,

Andre'

 

[Moderator's note: I moved this from Community Help to Community Feedback and changed the topic to a bug report.]

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Sep 23, 2019 3
Most Valuable Participant ,
Sep 23, 2019

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This is a public forum, not Adobe support... other users here can't edit your account

 

Click your avatar in the upper right corner and select profile

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Sep 23, 2019 0
Adobe Community Professional ,
Sep 23, 2019

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To change your forum screen name,

  1. Click here: accounts.adobe.com - Manage your profile
  2. Under 'Name for Adobe Community forums', change your screen name to what you'd like to be seen as
  3. Click 'Save' in the lower right

 

Nancy O'Shea, ACP
Alt-Web.com

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Sep 23, 2019 1
Community Beginner ,
Oct 23, 2019

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I also changed my name there and it does NOT update my display name here. I am not sure why my email address is showing as my display name but I would love to change that. Any other suggestions?

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Oct 23, 2019 0
Adobe Community Professional ,
Sep 23, 2019

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"Click your avatar in the upper right corner and select profile"

 

John,  the forum screen names can't be changed from the forum.   Users must log-in to https://account.adobe.com and edit their Profile page. 

 

I don't know if Khoros is accepting screen name changes yet.  It hasn't so far.  I logged it in the Back Room under Botched Screen Names.

Nancy O'Shea, ACP
Alt-Web.com

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Sep 23, 2019 0
Community Beginner ,
Sep 24, 2019

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Thanks for the help. I tried your suggestion and it did not work. I'll be alinbroth for a while I guess.

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Sep 24, 2019 0
Adobe Community Professional ,
Sep 30, 2019

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hi alinbroth, the link and instructions Nancy gave works fine for me (well, it looks like it does, i didn’t want to change my name so didn't get to click "save").

If you did click save please post this as a bug

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Sep 30, 2019 0
Community Beginner ,
Oct 01, 2019

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Unofrtunately it does not. It contains Adobe foum name but does not include the display name. If I come to this profile I am unable to change everything but the display name.

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Oct 01, 2019 1
Adobe Community Professional ,
Oct 01, 2019

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The Forum Name = display name, screen name.
Nancy O'Shea, ACP
Alt-Web.com

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Oct 01, 2019 0
Community Beginner ,
Oct 23, 2019

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I also changed my name there and it does NOT update my display name here. I am not sure why my email address is showing as my display name but I would love to change that. Any other suggestions?

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Oct 23, 2019 0
Adobe Community Professional ,
Oct 23, 2019

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Moved to Community Feedback.

Maybe Melissa or David can tell us when this will be fixed.

Nancy O'Shea, ACP
Alt-Web.com

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Oct 23, 2019 0
Adobe Community Professional ,
Oct 23, 2019

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Hiu,

 

I wonder if it might work to just delete the original account and start again. If it can't be deleted then just open a new one and ignore the old. Might work?

 

I hope this helps

if so, please "like" my reply and if you're OK now, please mark it as "correct", so that others who have similar issues can see the solution

thanks

neil barstow, colourmanagement

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Oct 23, 2019 0
Adobe Community Professional ,
Oct 23, 2019

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Neil,

No disrespect but I don't think cancelling an Adobe user account is any kind of solution for paying members.  There is a disconnect between Adobe.com and Khoros on community.adobe.com which needs attention.

 

Nancy O'Shea, ACP
Alt-Web.com

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Oct 23, 2019 0
Adobe Community Professional ,
Oct 29, 2019

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Nancy

youre right

In the world of computing its often quite a mission to try get developers to change anything, I am so used to coming up with workarounds for myself so I can get by day to day without frustration that its become a habit. 

 

 

neil barstow, colourmanagement

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Oct 29, 2019 0