Forum changes

Adobe Community Professional ,
May 03, 2014

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OK, there's good progress in not being forced to sign in every time, but there's some way to go. We're missing:

1. Number of posts in a thread

2. Indication of most recent contributor to a thread

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Forum changes

Adobe Community Professional ,
May 03, 2014

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OK, there's good progress in not being forced to sign in every time, but there's some way to go. We're missing:

1. Number of posts in a thread

2. Indication of most recent contributor to a thread

Views

3.8K

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May 03, 2014 1
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Most Valuable Participant ,
May 03, 2014

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John,

At least in the Detail view (shown as Chi'en/Qián or Heaven trigram, or maybe just three lines), you can see the number of posts.

I am afraid the latest poster feature is lost (unless a customization is made, if at all possible).

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May 03, 2014 0
Adobe Community Professional ,
May 03, 2014

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I am afraid the latest poster feature is lost (unless a customization is made, if at all possible).

I really hope not.

It's one of the most useful features to make the forums useable.

We also seem to have lost the ability to jump straight to the most recent post in any thread.

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May 03, 2014 1
Adobe Community Professional ,
May 03, 2014

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While I do ask questions, I am mainly helping others here. I usually scan the number of posts to a thread and the most recent poster to see if there's new activity, and jump to the most recent post (thanks for reminding me of that John W). If the lack of this information means I have to go clicking into every thread I'm watching.... it's not going to happen, or at least it's eating into the time/effort I might give to the forum.  

"Chi'en/Qián or Heaven trigram" - huh?

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May 03, 2014 2
Most Valuable Participant ,
May 03, 2014

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John, and John.

I am afraid we are only at the very beginning of questions and feature restoration requests, all of which may be hopeless.

I may say that I live in fear (生きものの記録 (Ikimono no kiroku)).

"Chi'en/Qián or Heaven trigram" - huh?

See I Ching.

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May 03, 2014 0
Adobe Community Professional ,
May 03, 2014

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Jacob Bugge wrote:

I am afraid we are only at the very beginning of questions and feature restoration requests, all of which may be hopeless.

I sure hope Adobe is listening and ready to action these requests.

If we don't restore some of the basic functionality we're all used to in order to make these forums usable again then I see little point in wasting time here.

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May 03, 2014 1
Adobe Community Professional ,
May 03, 2014

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Bravo, I'm all for displays of erudition!

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May 03, 2014 0
Most Valuable Participant ,
May 03, 2014

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John,

erudition

Hardly. It is more a tradition in my native forum to spot and use opportunities to post silly things such as whichever obscure references come to mind (preferably with enough clues for other particiapants). In this thread heaven(ly view) may be seen as a joke, and the fear may be seen as a genuine one with regard to losing friends, uncannily reflected already in post #6 by the other John.

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May 03, 2014 0
Adobe Community Professional ,
May 03, 2014

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john beardsworth wrote:

While I do ask questions, I am mainly helping others here. I usually scan the number of posts to a thread and the most recent poster to see if there's new activity, and jump to the most recent post (thanks for reminding me of that John W). If the lack of this information means I have to go clicking into every thread I'm watching.... it's not going to happen, or at least it's eating into the time/effort I might give to the forum.

Same situation here - agree 100%. There's some other basic functionality missing as well - has been for years. For instance, if you provide a link to a site that somebody's too lazy to search for themselves you get a huge great white box with a space for the URL at the top, and nothing else in it. So where's the option to give your URL a friendly title so it can flow in a line of text if you want it to? I asked about this years ago, and nothing's been done.

Oh, and another thing. Audition is Adobe's flagship audio product. Can you post an audio file (of any description) on the Audition U2U forum? There are no prizes for guessing the answer...

Hitting 'discussions' at the top of the page used to take you back to a simple list of threads. Not any more... I've had to save a bookmark to get back to that. This is a PITA, quite frankly.

I'm sorry Adobe, but whatever you've done, it's not an improvement - in the slightest. Indeed, it's quite a step back into the dark ages.

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May 03, 2014 0
Adobe Community Professional ,
May 03, 2014

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And even though I'm given the option to edit my post in a thread when it's the last one, it won't save it. The point of that being...?

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May 03, 2014 0
LEGEND ,
May 03, 2014

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I note the going to most current seems to be gone. It might be good to have it as an option. I also noticed that I am back to downloading all the icons showing folks. It is interesting, but takes space and a lot of download time. I thought that some options of what to display might happen. I really am not interested in seeing faces and such, and find the download time is a bit longer as a result. I have only browsed the forums for a short time since they are back up, but it is a new interface that I have to look at for a while to see other things. It is just the 2 items of most current and images are my fist issues.

I just found 2 more issues. I find having the edit button under actions rather than next to the reply like it used to be a bit annoying. Even more annoying was the wait time in backing to the previous page in a sub-forum (I was in one of the Acrobat sub-forums). I timed it after I hit the back button and it took 22 seconds. Just 5 seconds is annoying, but 22 seconds? In doing this edit,

I guess I can accept seeing the original message for the reply, but found it a bit annoying to have to step way down to accept the edit. The "Save Reply" button needs to right below this box, not below another message. I was looking for the box for a while before I scrolled down a few screens to find the Save Reply. Really annoying to have to scroll below another message to save and confusing as well.

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May 03, 2014 0
Adobe Community Professional ,
May 03, 2014

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In fact it's bizarre - I can go back and look at the page I've edited and see what I changed, but it won't display it - meaning that no edits are possible at all. This isn't an upgrade at all - it's a severely broken downgrade.

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May 03, 2014 0
People's Champ ,
May 03, 2014

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The ability to post a picture is missing - or rather - broken.

Posting an audio file is a brilliant idea. I never thought about that. I am not sure how they would do that, but it is certainly a great idea.

artofzootography.com

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May 03, 2014 1
LEGEND ,
May 23, 2014

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While I do ask questions, I am mainly helping others here. I usually scan the number of posts to a thread and the most recent poster to see if there's new activity, and jump to the most recent post (thanks for reminding me of that John W). If the lack of this information means I have to go clicking into every thread I'm watching.... it's not going to happen, or at least it's eating into the time/effort I might give to the forum. 

John,

I agree completely!

I have yet to find one thing that I like about the Jive 7 forums (I know that we did not really have a choice), but am plodding along.

I also find that the new forum is about 1/100 th the speed of the old one...

For a bit here, I thought that the Block Quotes feature was not working. When I went to use it, the quoted text disappeared completely. It took 2 mins. for it to pop back up, in quotes.

Guess that I probably need to retire from these forums, or perhaps just learn to participate on FaceBook?

Hunt

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May 23, 2014 0
LEGEND ,
May 23, 2014

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Bill Hunt wrote:

…Guess that I probably need to retire from these forums, or perhaps just learn to participate on FaceBook?

Bill, for a long time it has been my educated suspicion that Adobe's ultimate goal, is to drive contributors away.

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May 23, 2014 0
LEGEND ,
May 23, 2014

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Station,

I have countered that idea for some time, but... now I am not so sure that I do not agree with you.

It now seems that Adobe wants us to answer questions, or fix problems on Twitter - with 144 characters, or fewer.

Hunt - just so discouraged now!

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May 23, 2014 1
Most Valuable Participant ,
May 25, 2014

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Bill,

I have yet to find one thing that I like about the Jive 7 forums

We all have the same background now.

Different backgrounds in some forums

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May 25, 2014 0
Advisor ,
May 03, 2014

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I can't sign in with Internet Explorer 11 - fine with Firefox and Chrome, no go with Internet Explorer 11.  Any one else seeing this?

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May 03, 2014 0
Adobe Community Professional ,
May 03, 2014

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nickna12 wrote:

I can't sign in with Internet Explorer 11 - fine with Firefox and Chrome, no go with Internet Explorer 11.  Any one else seeing this?

Same here.  I moved to Firefox from IE11 after the last upgrade, but tried IE11 again to see if any of the missing features worked over there.  Like you, I was unable to sign in at all.

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May 03, 2014 0
LEGEND ,
May 03, 2014

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Unless I am missing it somewhere, it is now impossible to view page 2 and page 3 and all previous pages of the forum! A major omission! This makes browsing the forum relatively useless.

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May 03, 2014 1
LEGEND ,
May 03, 2014

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dj_paige wrote:

Unless I am missing it somewhere, it is now impossible to view page 2 and page 3 and all previous pages of the forum! A major omission! This makes browsing the forum relatively useless.

So I have stumbled upon a solution, I don't know if this is the intended method or the best method of solving this problem, however it does work

At the top of a forum, you can click on Content, and then over on the right, click on the "triple bar" icon (just next to the "four squares" icon) and suddenly you can scroll to page two and eventually page three and so on.

But it's not sticky. If you had bookmarked a particular forum, say https://forums.adobe.com/community/lightroom, then you would need to change your bookmark to

https://forums.adobe.com/community/lightroom/content

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May 03, 2014 0
Adobe Community Professional ,
May 03, 2014

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That view also seems to indicate whether there have been any replies since you last looked at a thread. Still doesn't tell you who the reply was from though, which is probably the most useful information that could have been displayed (as it used to be...)

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May 03, 2014 0
Most Valuable Participant ,
May 03, 2014

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Here's one way to bookmark a discussion view showing title, author, replies, views, date of latest activity, and back/forward page navigation:

  1. Click the Content tab in the top menu bar (white on grey).
  2. Click the Discussions tab in the sub-menu bar (blue on light grey).
  3. The URL in the browser address bar can be bookmarked, e.g.

https://forums.adobe.com/community/general/forum_comments/content?filterID=contentstatus%5Bpublished...

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May 03, 2014 0
LEGEND ,
May 03, 2014

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John R. Ellis wrote:

Here's one way to bookmark a discussion view showing title, author, replies, views, date of latest activity, and back/forward page navigation:

  1. Click the Content tab in the top menu bar (white on grey).
  2. Click the Discussions tab in the sub-menu bar (blue on light grey).
  3. The URL in the browser address bar can be bookmarked, e.g.

https://forums.adobe.com/community/general/forum_comments/content?filterID=contentstatus%5 Bpublishe...

John, it says you are replying to me ... but that certainly doesn't address the question I was asking, or I can't figure out how it addresses the question I was asking.

I want, like in the old forum, a list of threads (discussions) that I had participated in, from any forum I had visited, not a list of all discussions in a forum

And by the way, I use other JIVE forums (not using the word JIVE in a derogatory fashion here, hard to believe, I know), that look substantially similar to the new forum here at Adobe, where such a feature, a list of threads I have participated in, is a single mouse click

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May 03, 2014 0
LEGEND ,
May 03, 2014

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nickna12 wrote:

I can't sign in with Internet Explorer 11 - fine with Firefox and Chrome, no go with Internet Explorer 11.

I never use Internet Explorer, but I just tried it: no problem signing in with IE11.

What exactly happens when you try?

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May 03, 2014 0
Advisor ,
May 04, 2014

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So - I'm on this page (Forum Changes thread) in IE11 and in order to contribute a post need to sign in.  When I click on "Sign In" I get the Join the Adobe Community page and the round segmented timer whizzes round, and after 6 or 7 seconds I am dumped back on this page (Forum Changes thread) not signed in.


I have tried adding Adobe.Com to the Compatibility view sites but that made no difference.  Any ideas?

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May 04, 2014 0
Adobe Community Professional ,
May 04, 2014

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nickna12 wrote:

So - I'm on this page (Forum Changes thread) in IE11 and in order to contribute a post need to sign in.  When I click on "Sign In" I get the Join the Adobe Community page and the round segmented timer whizzes round, and after 6 or 7 seconds I am dumped back on this page (Forum Changes thread) not signed in.


I have tried adding Adobe.Com to the Compatibility view sites but that made no difference.  Any ideas?

So how did you make the above post?  You are the third person, including myself, unable to sign in from IE11.  I had to switch to Firefox with the last forum revamp, so that's what I am still using.

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May 04, 2014 0
Advisor ,
May 04, 2014

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...through the wonder of Firefox.  I have to say that just now I had trouble getting signed in at all using any browswer- I was able to sign in after a computer reboot (for some reason).

I do wonder if I wound back my IE to version 10 would I then be able to sign in.

My experience has led me to have no confidence in the signing process.  It seems flaky.

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May 04, 2014 0
Advisor ,
May 04, 2014

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...incidentally - on sign in not working with my installation of IE11, I tried going back to IE10 but it didn't help.  I have no idea what the problem is. I simply cannot sign in using internet explorer.

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May 04, 2014 0
Mentor ,
May 07, 2014

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nickna12 wrote:

I can't sign in with Internet Explorer 11 - fine with Firefox and Chrome, no go with Internet Explorer 11.  Any one else seeing this?

Well! First time I have signed in few days. (Duties as a Community Moderator on Microsoft Answers Forums has taken up some recent time.

I can't believe it I was actually already signed in. Finally after two years of gnashing of teeth for about two years.  The finally figured out the sign in issue.

So far I am liking what I am seeing.  Although I'll have to go exploring.

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May 07, 2014 0
Advocate ,
May 03, 2014

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john beardsworth wrote:

OK, there's good progress in not being forced to sign in every time, but there's some way to go. We're missing:

1. Number of posts in a thread

2. Indication of most recent contributor to a thread

I would add : "Mark forum read".

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May 03, 2014 0
Explorer ,
May 03, 2014

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Who designed this latest monstrosity?  The layout is beyond amateurish and you need a magnifying glass to read anything.  I don't think Adobe could have done a worse job!  Its embarrassing!

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May 03, 2014 1
Adobe Community Professional ,
May 03, 2014

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StumpyBloke wrote:

...I don't think Adobe could have done a worse job!  Its embarrassing!

you don't think? wait till next "upgrade"...they're very consistent, next upgrade will be worst.

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May 03, 2014 0
Enthusiast ,
May 03, 2014

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Wow.  Just look at that wasted column on the left side of each page.  That is pure design genious!

No crumbs at the bottom of a page to return to the first page.

Too much wasted space between discussion titles.

Font cannot be adjusted.

Etc, etc, etc ad nauseam!

SNAFU of the first order.

Forgot a major one:  The response is VERY slow.

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May 03, 2014 1
LEGEND ,
May 03, 2014

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In the old forum, there used to be a way to call up a list of discussions I had participated in, so I could check to see if all of these discussions had been concluded, or if there were new comments that required answers. I see no way to find this list of discussions I had participated in any more.

In the old forum, there used to be a history of FORUMs I had participated in while my browser remained open. I see no such way to find this list of FORUMs any more.

The camera icon is greyed out, I cannot attach/include a picture to my posts any more.

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May 03, 2014 0
Most Valuable Participant ,
May 03, 2014

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dj_paige wrote: In the old forum, there used to be a way to call up a list of discussions I had participated in, so I could check to see if all of these discussions had been concluded, or if there were new comments that required answers.

It's buried:

  1. Click the person icon in the upper-right (hovering over it will show your name, in case you don't have a personal photo in your profile).
  2. Click View Profile.
  3. Click Content > Discussions to see threads you've started or replied to.
  4. Click Authored, Participated, or Following in the left column.

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May 03, 2014 1
LEGEND ,
May 03, 2014

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Well, you are correct John. As I said, in another JIVE forum that I use, as it was in the old forum, its one mouse click, are you listening, Adobe?

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May 03, 2014 0
Enthusiast ,
May 03, 2014

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dj_paige wrote:

Well, you are correct John. As I said, in another JIVE forum that I use, as it was in the old forum, its one mouse click, are you listening, Adobe?

Of course they are listening.  They are probably listening at the same level as when comments were solicited regarding the New and Improved forum (the Jive version).

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Most Valuable Participant ,
May 03, 2014

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It is how it is - Adobe committed to buying SBS7 out-of-the-box, bugs and all (and since '7 is new, it's riddled with them). No customization like last time or Jive won't support it.

Many of us will find it too much hassle to do routine tasks, and decide our time is better spent elsewhere - but asking for SBS4.5 back is just ** into the wind.

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May 03, 2014 0
LEGEND ,
May 03, 2014

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Dave Merchant

Thank you for your insights into the consequences of this recent major update for the Adobe Forums.

The important considerations are for the communications between the person posting the thread and those trying to respond to keep it. There are major concerns there.

But, as an aside, how does one go about sending a private message in this new environment. I have attempted to send a private message to one of the moderators and am told that it cannot be sent because I am not connected to this person. What does that all mean when I am indeed signed into the Forums?

ATR

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May 03, 2014 0
Enthusiast ,
May 03, 2014

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Dave Merchant wrote:

It is how it is - Adobe committed to buying SBS7 out-of-the-box, bugs and all (and since '7 is new, it's riddled with them). No customization like last time or Jive won't support it.

Many of us will find it too much hassle to do routine tasks, and decide our time is better spent elsewhere - but asking for SBS4.5 back is just ** into the wind.

Thanks for the information.  Unfortunately, I think this speaks volumes about the value Adobe places of these forums.

And as far as SBS4.5 (whatever that is) I was thinking more along the lines of Global Crossing

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Most Valuable Participant ,
May 03, 2014

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Life happens through your 'Inbox' in SBS7 - not just PMs but 'activity' on everything you do. Every post you make subscribes you to that topic, so you'll be notified in your Inbox when anyone replies (yeah, that is as bad as it sounds). You cannot turn that feature off, but you can disable emails being sent for every new item.

PMs are restricted to stop spam. Jive expect you to 'follow' people before talking to them - think of the place as a Facebook clone. The 'S' in SBS is "Social", and the forums part of the software is just a backwater in this version. Adobe have turned off the main elements but if you ever visit a full-fat instance of SBS7 you'll see it's basically an enterprise hub for your social media activity and collaboration on company projects. It's not designed as a public-facing website.

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May 03, 2014 1