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Forum update breaks popup's in Safari

Adobe Community Professional ,
Apr 10, 2014

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Before the forum update, when using Sarfari, I often had problems adding links and video using the icons at the top of the standard comment form. After the update all of the pop-up functions are completely broken in the normal editor when replying to a post. I get nothing but a blank screen. These pop-ups work in Firefox and Chrome. Please check it out. It does not matter which forum I am in.

Occasionally, switching to the Advanced Editor I can get a pop-up to work. This functionality works perfectly in other browsers and always has.

OSX 10.9.2, Safari Version 7.0.3 (9537.75.14)

Screen Shot 2014-04-10 at 7.09.07 AM.png

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Forum update breaks popup's in Safari

Adobe Community Professional ,
Apr 10, 2014

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Before the forum update, when using Sarfari, I often had problems adding links and video using the icons at the top of the standard comment form. After the update all of the pop-up functions are completely broken in the normal editor when replying to a post. I get nothing but a blank screen. These pop-ups work in Firefox and Chrome. Please check it out. It does not matter which forum I am in.

Occasionally, switching to the Advanced Editor I can get a pop-up to work. This functionality works perfectly in other browsers and always has.

OSX 10.9.2, Safari Version 7.0.3 (9537.75.14)

Screen Shot 2014-04-10 at 7.09.07 AM.png

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Apr 10, 2014 0
Adobe Community Professional ,
Apr 10, 2014

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One more thing. Posting a reply always results in this error:

An error occurred while trying to submit your post. Please try again

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Apr 10, 2014 0
Adobe Community Professional ,
Apr 10, 2014

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One more thing. Posting a reply always results in this error:

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Apr 10, 2014 0
Most Valuable Participant ,
Apr 10, 2014

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Same problem with Internet Explorer 11

EDIT - Well... now posted this reply with no error, but when I was posting replies in the Cloud forum I did receive an error... most odd !!!

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Apr 10, 2014 0
Adobe Community Professional ,
Apr 10, 2014

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Same with Safari on iOS.

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Apr 10, 2014 0
Apr 10, 2014

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This is odd. We ended up aborting the update to a new version of Jive and rolled back to where we were.

Have you tried clearing the browser cache for the initial issue wiwth the icons in the text editor? I've seen that happen before in forums.

Waiting to hear from Jive on the cannot post issue. I'm getting that, too.

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Apr 10, 2014 0
Apr 10, 2014

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OK. I did NOT get the error this time. Anyone else still seeing it?

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Apr 10, 2014 0