Forums need a threaded view and a way to mark correct answers

Engaged ,
Jun 20, 2016

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I'm involved in a discussion in one of the forums that has gone on for almost 3 years and generated more than 30 posts.  When I respond to a post by user X, my post shows "in response to X,"  but if X has made multiple posts it's not clear which of those posts I'm responding to.   A threaded view is needed.

Furthermore, anyone who stumbles into this long discussion won't realize that the OP's original question was actually answered!   (not by me, by someone else).  Yet the discussion seems to go on as if no solution had been found. That's because the answer is buried in the middle of the discussion and doesn't stand out in any particular way from other posts, other than having been marked helpful by several members.  So not only are the discussions hard to follow, but there's no way to mark (or vote for) the correct answer.   Maybe that's something that only an Adobe moderator can do, but I have a feeling the moderator abandoned following the discussion before the correct answer was posted.

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Forums need a threaded view and a way to mark correct answers

Engaged ,
Jun 20, 2016

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I'm involved in a discussion in one of the forums that has gone on for almost 3 years and generated more than 30 posts.  When I respond to a post by user X, my post shows "in response to X,"  but if X has made multiple posts it's not clear which of those posts I'm responding to.   A threaded view is needed.

Furthermore, anyone who stumbles into this long discussion won't realize that the OP's original question was actually answered!   (not by me, by someone else).  Yet the discussion seems to go on as if no solution had been found. That's because the answer is buried in the middle of the discussion and doesn't stand out in any particular way from other posts, other than having been marked helpful by several members.  So not only are the discussions hard to follow, but there's no way to mark (or vote for) the correct answer.   Maybe that's something that only an Adobe moderator can do, but I have a feeling the moderator abandoned following the discussion before the correct answer was posted.

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Jun 20, 2016 0
Most Valuable Participant ,
Jun 20, 2016

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The person who started the discussion may mark a message as correct (also a Moderator) but that original person has to both KNOW the individual response is correct, and still be reading messages

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Jun 20, 2016 0
Adobe Employee ,
Jul 28, 2016

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Thanks so much for submitting this- I think it's a great idea. I've added it to our forum wishlist

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Jul 28, 2016 0
Adobe Community Professional ,
Jul 29, 2016

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Some discussions don't have a correct answer and for those a voting system could be implemented. If an answer gets a certain number of votes, the question changes to be assumed being answered.

Automatically locking old questions would avoid discussing on the same topic on and on. If you would like to revigorate an old discussion, you can simply link to that.

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Jul 29, 2016 0
Adobe Community Professional ,
Jul 29, 2016

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J Isner wrote:

I'm involved in a discussion in one of the forums that has gone on for almost 3 years and generated more than 30 posts. When I respond to a post by user X, my post shows "in response to X," but if X has made multiple posts it's not clear which of those posts I'm responding to.

It is if you use Quotes.  See screenshot.

Nancy O.

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Jul 29, 2016 0
Most Valuable Participant ,
Jul 30, 2016

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If I click here:

1.png

I am taken here:

2.png

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Jul 30, 2016 1