HELP CANNOT UNINSTALL A TRIAL VERSION OF PHOTOSHOP CS4

New Here ,
Jun 09, 2009

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I am far from being an IT person and am very frustrated in loading this software.   I purchased the student version of Adobe photoshop  CS4 extended and Adobe Illustrator CS4.  My daughter had put a trial version on our computer for an art project. A month later I purchased both Adobe photoshop cs4 extended  and Illustrator 4.  I had trouble loading illustrator until I deleted the trial version.  After deleting cs4 extended, the illustrator worked. However something messed up my printer.  I did a system restore (opps) which messed up my Macafee virus.  I finally fixed Macafee with the help of the customer service.  However, the system restore took off the illustrator and put the cs4 extended version back on.  What a DAY.  I waited a week to try to reinstall illustrator and the CS4 extended.  Now my system will not let me uninstall the trial version nor put illustrator on correctly.  Help--you are my only hope.

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HELP CANNOT UNINSTALL A TRIAL VERSION OF PHOTOSHOP CS4

New Here ,
Jun 09, 2009

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I am far from being an IT person and am very frustrated in loading this software.   I purchased the student version of Adobe photoshop  CS4 extended and Adobe Illustrator CS4.  My daughter had put a trial version on our computer for an art project. A month later I purchased both Adobe photoshop cs4 extended  and Illustrator 4.  I had trouble loading illustrator until I deleted the trial version.  After deleting cs4 extended, the illustrator worked. However something messed up my printer.  I did a system restore (opps) which messed up my Macafee virus.  I finally fixed Macafee with the help of the customer service.  However, the system restore took off the illustrator and put the cs4 extended version back on.  What a DAY.  I waited a week to try to reinstall illustrator and the CS4 extended.  Now my system will not let me uninstall the trial version nor put illustrator on correctly.  Help--you are my only hope.

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Jun 09, 2009 0
LEGEND ,
Jun 09, 2009

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It sounds as if you have Windows so please post in the Photoshop Windows forum.


(And give some system information!)

http://forums.adobe.com/community/photoshop/photoshop_windows

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