Help me cancel the 30-day free trial period for Adobe Creative Cloud

New Here ,
Nov 20, 2012 Nov 20, 2012

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HI, I want to cancel my 30-day free trial period for Adobe Creative Cloud.

The customer support should be better. How are we supposed to contact you guys if there is no phone number for the USA?

Please, assure me you won't start charging me after the free trial period.

Thanks

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Most Valuable Participant ,
Nov 20, 2012 Nov 20, 2012

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Sorry, This forum is to discuss the forums, not products

You need to ask your question in the forum for the Adobe product you are using

How to Select a Forum http://forums.adobe.com/docs/DOC-1015

http://www.adobe.com/support/contact

In the US - Adobe General support 800-833-6687 M-F 5am-7pm Pacific

In the US - Adobe Install Problems 800-642-3623

In the US - Adobe Activation 866-772-3623 Open 24/7

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Participant ,
Nov 21, 2012 Nov 21, 2012

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alexacaesco wrote:

HI, I want to cancel my 30-day free trial period for Adobe Creative Cloud.

The customer support should be better. How are we supposed to contact you guys if there is no phone number for the USA?

Please, assure me you won't start charging me after the free trial period.

Thanks

Oh!! just stop using it and after 30 days, it will expire.  No need to to take any action.  It is free so anyway so why bother?

They cannot start charging you because they don't have your credit card details.  They need to have your express permission to take out a full contract of 12 months.

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