MacMinute's founder, Stan Flack, died.
MacTech took over MacMinute's Forums.
MacTech also wanted to updated their own forums.
Somehow, they managed to merge all the threads and posts from MacMinute's forums with the threads and posts from MacTech.
Not only did the transition roll out pretty flawlessly, they somehow managed to incorporate
all
old threadsgoing back almost 10 years, and hundreds of thousands of posts(or more)from both sets of forums, they were able to transfer all of MacMinute's registered user accounts and merge that roster with the standing MacTech roster.
And guess what? Even though we all know that people are often quite resistant to change, the new format and forums were greeted with almost universal acclaim.
There are several lessons to be taken from that.