How do I attach a PSD file to a reply?

Adobe Community Professional ,
Sep 06, 2020 Sep 06, 2020

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Just this one time, I wanted to attach a PSD file for the OP to use. What am I missing?  When replying to a post, I see no option to attach a file.   Am I correct in assuming that only the OP can attach files to the first post?  If yes, how is that beneficial?

 

PS. The temperature at my house right now is a record breaking 115° F (46.11° celcius) and still climbing. Unbelievably hot!

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media
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Adobe Employee , Sep 07, 2020 Sep 07, 2020
Hi Nancy, you're correct on your guess. At this time only the OP can attach items to their post (at least officially).  We have 'Add Attachment button for the rich text editor under Reply on the Conversation page' in the Feedback Tracker for a while now. This had been requested before. I do not think this was done in purpose, it's most likely OOTB behaviour from Khoros.

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Adobe Community Professional ,
Sep 06, 2020 Sep 06, 2020

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PSD files arn't supported when I use the Insert Photo icon in the reply box.

Isn't it kind of ironic for an Adobe site?

 

We are at 72° F here.

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Adobe Community Professional ,
Sep 06, 2020 Sep 06, 2020

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Right, Bob. You cannot embed a PSD, only JPG, GIF or PNG files are accepted.

I'm talking about the attached file feature where you're invited to drag and drop files to attach.  See screenshot.

 

image.png

 

72 is downright frosty.  I'll be right over 🙂

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Community Professional ,
Sep 06, 2020 Sep 06, 2020

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LEGEND ,
Sep 06, 2020 Sep 06, 2020

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You have to Reply then Edit the reply. Once you Edit the reply you get the option to Attach a file.

 

But it might not accept a PSD file as it may be to big in size or it might not accept it at all.

 

 

 

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LEGEND ,
Sep 06, 2020 Sep 06, 2020

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Well it seems that even if you edit your reply and you get the Attach file box you can't attach a file.

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LEGEND ,
Sep 06, 2020 Sep 06, 2020

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I tried to attach a file to the my 2 posts above and the Attachment does not show.

 

So I guess the only thing you can doi is create your own conversation, Attach the file to that original post then post a link to the conversation you started with the attached file for the person you are trying to help.

 

This place is Totally FUBAR.

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Adobe Employee ,
Sep 07, 2020 Sep 07, 2020

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Hi Nancy, you're correct on your guess. At this time only the OP can attach items to their post (at least officially). 
We have 'Add Attachment button for the rich text editor under Reply on the Conversation page' in the Feedback Tracker for a while now. This had been requested before.

I do not think this was done in purpose, it's most likely OOTB behaviour from Khoros.

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