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How to change my Screen Name?

Explorer ,
Jan 14, 2015 Jan 14, 2015

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I've looked at the existing discussions and I couldn't see a real solution to this question.

Not sure how I ended up with 'editing pdf files' as my screen name, but I clearly goofed there.

How can I edit my screen name?

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correct answers 2 Correct Answers

Explorer , Jan 15, 2015 Jan 15, 2015
It can't be edited through 'Edit Communities Profile'. It was the first thing I tried before posting my question here. Staff member Rohit provided the correct way yesterday in a different forum, which was:The Adobe Forums do not store your screen name or password. Your screen name is part of your Adobe ID from Adobe.com. To change your screen name or password you have to edit your account at Adobe.com. Go to https://www.adobe.com/account/account-information.html Sign in with your Adobe ID Under ...

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Adobe Community Professional , Mar 12, 2020 Mar 12, 2020
There is an ongoing issue with propagation of name changes from the Adobe Account to this website. Staff is aware and is working on the issue but so far there is no ETA on a fix.  Meantime, you can post your request to this thread in the Community Help forum: https://community.adobe.com/t5/community-help/i-need-to-change-my-community-username/m-p/10962234/thread-id/59988? [Even more] Meantime, I am editing your post to remove the screenshots, as they include personally identifying informatio...

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Adobe Community Professional ,
Jan 14, 2015 Jan 14, 2015

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Never needed to do that, but you may find an answer in Jive 7.0 Community User Documentation

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Explorer ,
Jan 14, 2015 Jan 14, 2015

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Couldn't see the answer there John.

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LEGEND ,
Jan 15, 2015 Jan 15, 2015

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Click on your avatar in the upper black bar of the page. Choose Edit Communities Profile, and change your present screen name to the one you want.

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LEGEND ,
Jan 15, 2015 Jan 15, 2015

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Too late. You changed it while I was writing my previous message...

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Explorer ,
Jan 15, 2015 Jan 15, 2015

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It can't be edited through 'Edit Communities Profile'. It was the first thing I tried before posting my question here.

Staff member Rohit provided the correct way yesterday in a different forum, which was:

The Adobe Forums do not store your screen name or password. Your screen name is part of your Adobe ID from Adobe.com. To change your screen name or password you have to edit your account at Adobe.com.

  1. Go to https://www.adobe.com/account/account-information.html
  2. Sign in with your Adobe ID
  3. Under Personal Profile, change your screen name
  4. Click on Save My Changes

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LEGEND ,
Jan 15, 2015 Jan 15, 2015

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Obviously, my mistake. And thanks for coming back to post the correct procedure. I suggest that you mark your own message #5 as Correct. This should be useful for future newcomers with the same question.

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Community Beginner ,
Mar 12, 2020 Mar 12, 2020

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I tried on my side and it didn't work, can you please help?

I've already updated on adobe account page, but it isn't wokring here.

 

[MOD: Screenshots containing PII removed in accordance with Adobe policy.]

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Adobe Community Professional ,
Mar 12, 2020 Mar 12, 2020

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There is an ongoing issue with propagation of name changes from the Adobe Account to this website. Staff is aware and is working on the issue but so far there is no ETA on a fix. 

 

Meantime, you can post your request to this thread in the Community Help forum: https://community.adobe.com/t5/community-help/i-need-to-change-my-community-username/m-p/10962234/th...?

 

[Even more] Meantime, I am editing your post to remove the screenshots, as they include personally identifying information. Adobe asks that users not share this information publically, as it can lead to identify theft issues. 

https://community.adobe.com/t5/community-help/guidelines-and-tips-for-the-adobe-community/td-p/47881...

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