How to Check New ID?

[Guest]

This is probably too basic, but I would like to check to see what Adobe has me signed up with. The current preferences don't say anything about a new Adobe ID or links to old screen name. Had a hard time with the original message to provide new info., only took after several tries, so not sure if successful.

Thanks

[John_Cornicello_Photo]

Go to http://www.adobe.com.
Click on the Your Account link at the top of the page
Sign in with the Adobe ID and password you associated to your forum account.
Click on Edit Account Information
Look at what is in the Screen Name field.

The Screen Name is what will show up next to your posts in the new system. And you can change that name on that page.

[Guest]

Thanks for the explanation.

Out of curiosity, I had a look and found that I have a defunct email address in there. I wanted to change it to a current one but noticed the warning that my Adobe ID (which is not that old email) would change.

Can I do this without affecting the current screen name, which appears in both old and new forums?

[Cindy-]

I would like to know if you can change the email in your account without affecting your registrations. I believe Ann said it caused her a problem but I think they have since made changes to the software.

[John_Cornicello_Photo]

I don't see how changing your screen name would affect your product registrations. It still points to the same account in the database. But if you created a new Adobe ID, then it would be separate from your old account (both would now exist) and product registrations would only be tied to one of the (the original).

John, your screen name here in adobeforums.com is not tied to anything anywhere else. You can change your name here, but it will only change here and will not follow into the new forums.

Changing your Adobe ID will not change your screen name. The screen name on the Account Information page will stay the same if you change your Adobe ID.

[Ann_Shelbourne1]

The problem that I ran into was caused by changing my e-mail address.

When I did that, I lost access to my previous product registrations.

So I just changed back to the first e-mail address and my earliest products are registered there.

Since then, my e-mail ISP has changed twice more. So I now have different groups of registrations tied to three different accounts. The earlier ones remain tied to the e-mail addresses in use when I registered; while my CS4 registrations only appear in my newest Adobe ID which is tied to my new e-mail address.

Convoluted!

[Kath-H]

I think the use of an email address as an ID probably started years ago, when people rarely had more than one email address and hardly ever changed them. It doesn't really work now.

[Guest]

It's really spooky to do that, John. Live Journal recently gives a really good example of why. From http://news.livejournal.com/114123.html (in part)...

Recently some journals and communities have been broken into, their contents deleted, and their owners locked out. Hotmail recycles email addresses that haven't been used in more than a year. If you validated a Hotmail address for your journal and displayed it publicly in the past, but then let the address lapse, someone who finds and re-registers that address can use it to obtain control of the journal.

~~~~~~~~~~

All someone has to do to change a password at Adobe is to send for a "forgot my password" email then click a link in it, and presto... as long as they have control of that email addy, they have control of those product registrations.

No idea if it's just hotmail... could be virtually any domain that recycles addresses or is resold also... if they aren't going to allow people to change the addy that controls accounts, Adobe is putting customers at risk.

If they are going to do that, they really should force at least an answer to a secret question from people... and if they don't know the answer, they'll have to call customer service who will attempt to confirm their identity.

[PJonesCET]

I noticed when using the the new test Group I was signed in as PjonesCET. While my webxx user name was pjonesCET. I tried changing user Name on the test group which was actually the main Adobe.com set up and it refused to let me. I tried three or four times. I could type the change and choose save, but it would come up a message and refuse to Change.

However, I was able to change my webxx (this forum type) to PjonesCET from pjonesCET.

[John_Cornicello_Photo]

Pjones, your WebX name is only in WebX, nowhere else.

[PJonesCET]

But the new system its PjonesCET

On WebX it was pjonesCET until I changed it to conform to my Adobe.com username.

[Guest]

your email is still here on the old side. click preferences in the gray bar on the bottom of the page and set it to show pjonescet@adobeforums.com...

[Ramón_G_Castañeda]

Not clear on this: Can any Tom, Dick and Harry create an Adobe ID without having to have a license for any Adobe product?

Thinking about Adobe Reader, I fear the answer is yes. :|

[Ann_Shelbourne1]

There doesn't appear to be anything to stop them but I don't see any harm in that.

There are plenty of people who may be using Adobe programs at work or in School and who don't own any Adobe software themselves but still would like to be able to use the Forums in order to learn more about the software.

[Ramón_G_Castañeda]

Ann,
>There doesn't appear to be anything to stop them but I don't see any harm in that.

Do I need to remind you of a certain pornographer with a multiple personality problem? 😕 There are a few others

[Ann_Shelbourne1]

Indeed.
:(

But nothing keeps those people out they just go to a public library and log-in from a different computer with a new ID.

Other people may be working from a different computer because they are at school/college or working off-base as a freelance and they need to be able to use the Forums.

Then there are the people who are using the 30-day free trials and may well become paying customers in the future.

Restricting access to only the Bona Fide is probably impossible.

[Ramón_G_Castañeda]

That's why I was wondering if registration can be restricted to a certified Adobe account tied to registered products.