How to get back my old ‘screen name’?

Guest
Apr 11, 2009 Apr 11, 2009

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Hello all,

Since long ago, I had an ‘Adobe WEB account’ used to log to these (well, the old ones) forums. Recently, I had to create an ‘Adobe ID’ and link the old account to it. This combination created a complication with my ‘screen name’. When I created the new ‘Adobe ID’ I could not use my old ‘screen name’ because it was in use - yes, it was, by my old web account -, so I used a different ‘screen name’. Now, I guess the old account is gone, but I cannot change the ‘screen name’ back to what it was before: I’m STILL told the old ‘screen name’ is in use!.

So, my question: how to get my old ‘screen name’ back?

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Contributor ,
Apr 11, 2009 Apr 11, 2009

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I think your only options would be to try to find a variation that isn't taken.

For Example:

If you can't use JohnSmith, you could try:

  • John_Smith
  • JohnSmith_
  • .JohnSmith
  • John-Smith
  • JohnnySmith
  • John•Smith

...et cetera.

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Guest
Apr 13, 2009 Apr 13, 2009

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I think your only options would be to try to find a variation that isn't taken.


That’s what I already did, when I created the new ‘Adobe ID’. However, I still want to get back my previous screen name. I did check the list of user of these forums (note: it was a pain), and my old screen name it’s there, so it has to be available. I’ll wait, maybe one of the hosts will have an idea. Or maybe there’s another place to ask this question?

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Advocate ,
Apr 13, 2009 Apr 13, 2009

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The fact that it's there could mean someone else has it, I think. Strictly as an Adobe ID when that was nothing to do with forums of whatever flavour.

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Guest
Apr 13, 2009 Apr 13, 2009

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SaGS (id) : … and my old screen name it’s [insert: NOT] there …
Kath-H : The fact that it's there could mean someone else has it, I think.

Sorry, it was a typo in my previous message (I have forgoten the negation). My old screen name is NOT in the list of users, so it has to be unused.

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Mentor ,
Apr 13, 2009 Apr 13, 2009

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If its not  there try logging in under that User Id and use the password you used under that name

Also, try logging in under your email address. See what happens. Turns out for me it uses my Userd ID I used under the old WebX newsgroups.

If I loggin using the very same user ID I end up signing in under an old Macromedia account for DreamWeaver I haven't used in 4-5 years.

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Guest
Apr 13, 2009 Apr 13, 2009

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I did try to login using the old credentials, but I got an ‘Adobe ID and password do not match’ error. I get the same error if I type random characters for the ‘Adobe ID’, so it could actually mean ‘no such account’ too. There is also the complication that my old password contained extended characters (char codes > 128); I could not use those in the password for the new ‘Adobe ID’ I created.

I also tried the ‘Did you forget your password?’ prodedure using the old ID, it seemed to work OK, but I got nothing in my inbox. There are already 2 days since I did that, so there’s plenty of time for the mail to have arrived (and yes, I did check the ‘Spam’ folder). I am sure the email address was correct in the old account, because I did get there the notification about the forum changes and the need to create an ‘Adobe ID’ before the switch or I’ll lose don’t-know-exactly-what.

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