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I asked a question on the Premiere forum and did not get an email saying it's posted

Advisor ,
Mar 12, 2017 Mar 12, 2017

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I am having problems with the omf export in Premiere; I posted a question about it and I was not notified that the question posted.  But i find the question on the forum.  However, whenever I post something I always get an email saying the query was posted and in this case I did not, and it's not being responded to.  How can I tell for sure that the query has been posted?  Thanks.

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correct answers 1 Correct answer

LEGEND , Mar 12, 2017 Mar 12, 2017

If you click on your avatar on the right of the black upper band, and choose "Your Content", you'll get a lis of (at least) your recent threads.

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LEGEND ,
Mar 12, 2017 Mar 12, 2017

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If you click on your avatar on the right of the black upper band, and choose "Your Content", you'll get a lis of (at least) your recent threads.

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Advisor ,
Mar 12, 2017 Mar 12, 2017

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Thank you, I did that, and my question does appear.  However, when I click on Notifications, I see a recent post that says "your content has been approved" (for a query I made today) but not that notification for the post I am referring to here which is from yesterday, and which I have not received an answer to.  If I don't get a message that my content has been approved, I wonder if it really posts.  I have received no replies which is unusual (for me at least).

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Community Expert ,
Mar 16, 2017 Mar 16, 2017

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Do you see your question on the Premier forum?

Is it this one from Mar 11th?

volume graphs drop out in omf

Nancy

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Advisor ,
Mar 16, 2017 Mar 16, 2017

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yes, that's it.  It posted.  It's weird because I usually get an email saying when a query has posted, and I never got one for this post.  I also initially did not get any replies, but did eventually.  Thank you.

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LEGEND ,
Mar 16, 2017 Mar 16, 2017

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bartonlew  wrote

yes, that's it.  It posted.  It's weird because I usually get an email saying when a query has posted, and I never got one for this post.  I also initially did not get any replies, but did eventually.  Thank you.

It might be because your posts aren't going into moderation any more. I think part of the spam filter has to do with either the age of your account or the number of posts you've done. Anyway, you shouldn't get a notification for posts if you're not in moderation.

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