I can't activate my Adobe creative suite 5.5 on one of my macs ????

New Here ,
Mar 19, 2012 Mar 19, 2012

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I recently bought the creative suite 5.5 design standard - student and teacher edition. I downloaded it from a disc on my laptop and my imac as i'm sure it said I can use it on two computers on this website. They both seemed to work fine at first but when I try to start an adobe program on my imac a pop up says ACTIVATION REQUIRED. When I try the options it gives me - Retry activation - it says im not connected to the internet even though I am. I can't get hold of customer support and the final option says I have 21 days to complete activation before the product becomes disabled. Does this mean it will stop working on both my computers ??

One of the problems may be that I have it on to many computers but i'm sure it said I can use it on two computers. Can anyone confirm this for me ?

What should I do ??

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Most Valuable Participant ,
Mar 19, 2012 Mar 19, 2012

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This forum is to discuss the forums themselves, not products

New forum for Download & Install & Setup problems

http://forums.adobe.com/community/download_install_setup

How to Select a Forum http://forums.adobe.com/docs/DOC-1015

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