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I would like to:
1. Delete the junk in my in box.
2. Stop it from filling up with junk in the first place.
Hello Martin,
to stop getting email notifications about something you don't want to get email about: Just click the gear icon at the top of the pane and select Stop future notifications. See example of your message:
Hans-Günter
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Hello Martin,
to stop getting email notifications about something you don't want to get email about: Just click the gear icon at the top of the pane and select Stop future notifications. See example of your message:
Hans-Günter
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John, do you think the OP would be able to find the answer by following your link? I didn't feel like even trying,..
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[Moved to Forum Comments.]
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If you trawl through Jive's documentation it will tell you how to manage your 'followed' items, but the simple answers are:
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And we should thank these as improvements?
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Dave Merchant wrote:
You can't delete things in your Inbox. They're not yours.
That doesn't make any sense. If these are not mine, then it shouldn't be called 'Inbox'.
And what's the point of having a permanent display of
on the top of my pages?
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And what's the point of having a permanent display of
on the top of my pages?
I had a "bunch" until I went to my inbox and clicked to mark everything as read, and "unread only" showing in my inbox
Now, every time I add to a message thread, I click the Follow option near the top right and select the Stop following option so new messages to that thread are not added to my inbox... I do still have to go back to my inbox and click to mark as read again when someone "likes" a reply I made, but I do keep my inbox notices cleared out
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Now, every time I add to a message thread, I click the Follow option near the top right and select the Stop following option so new messages to that thread are not added to my inbox... I do still have to go back to my inbox and click to mark as read again when someone "likes" a reply I made, but I do keep my inbox notices cleared out
"Every time"? That's a lot of burden to place on forum users and it won't happen on my computer. I'll just get used to the 50+ indicator.
I suspect you'll be one of the few doing this more than once.
I'm struggling every day to view these changes as improvements.
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John T Smith wrote:
Now, every time I add to a message thread, I click the Follow option near the top right and select the Stop following option so new messages to that thread are not added to my inbox...
AHA!!! Thank you for that!
--OB
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John T Smith wrote:
And what's the point of having a permanent display of
on the top of my pages?
I had a "bunch" until I went to my inbox and clicked to mark everything as read, and "unread only" showing in my inbox
Now, every time I add to a message thread, I click the Follow option near the top right and select the Stop following option so new messages to that thread are not added to my inbox... I do still have to go back to my inbox and click to mark as read again when someone "likes" a reply I made, but I do keep my inbox notices cleared out
Whenever I login in to these forums, the first thing I normally do is to go to "my" inbox and mark everything as "read" and the number disappears completely until the inbox fills up with new ones..
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Pat Willener wrote:
That doesn't make any sense. If these are not mine, then it shouldn't be called 'Inbox'.
Your 'Inbox' is a collection of activity feeds, not an email folder. Think of it like a Facebook timeline - you're seeing previews of other peoples' content taken directly from the forums, so 'deleting' it has no logical meaning. You can 'hide read items' but these are not copies, they are live windows into the forum spaces you are following.
And I know automatic tracking is annoying but Jive doesn't care. People have been complaining about it since version 5, the response is get used to it. Remember that we're not using SBS the way Jive intended. On a corporate deployment even the most active users would only be involved in a couple of Engage projects or private groups (both of which we've turned off here), so they would actually want to keep abreast of them. The idea of people posting answers all across a hugely-popular public forum just doesn't figure in Jive's mind.
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Dave Merchant wrote:
Your 'Inbox' is a collection of activity feeds, not an email folder. Think of it like a Facebook timeline - you're seeing previews of other peoples' content taken directly from the forums, so 'deleting' it has no logical meaning. You can 'hide read items' but these are not copies, they are live windows into the forum spaces you are following.
And I know automatic tracking is annoying but Jive doesn't care. People have been complaining about it since version 5, the response is get used to it. Remember that we're not using SBS the way Jive intended. On a corporate deployment even the most active users would only be involved in a couple of Engage projects or private groups (both of which we've turned off here), so they would actually want to keep abreast of them. The idea of people posting answers all across a hugely-popular public forum just doesn't figure in Jive's mind.
Do they even have a mind
Have to admit two things I like with the new system:
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On reading threads such as this make me think that perhaps the Jive software is not reaaly suitable for these forums .
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That's an understatement.
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Agreed but I'm resigned to the fact that being part of the Adobe community means we're forced to use it whether we like it or not.
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Dave Merchant wrote:
Remember that we're not using SBS the way Jive intended.
The idea of people posting answers all across a hugely-popular public forum just doesn't figure in Jive's mind.
So why is Adobe persevering with Jive if it's not being used for its intended purpose?
Every tweak and feature request will be stonewalled by the response "Jive does not work like that". Square peg, round hole.
So, what's the point in using it if it's guaranteed to frustrate everyone?
Reminds me of using Word to run a spreadsheet or Excel to write a letter.
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John Waller wrote:
So why is Adobe persevering with Jive if it's not being used for its intended purpose?
The database can't be migrated to another platform, and it's too big to be thrown away.
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Dave Merchant wrote:
The database can't be migrated to another platform, and it's too big to be thrown away.
Start from Scratch Like you did when you wen from the old internal system to Jive just quit cold turkey and find a system that does what it is supposed to. Just keep the record of user post that accounts for number of Post. And such. You did it one time it can be done again.
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This place has tendrils into hundreds of other sites, from Community Help to Twitter. By staying with Jive all the URIs remain the same, so an old blog linking to a thread will carry on working. The nuclear option would destroy all that. Don't get me wrong, I would much prefer to be sitting here with phpBB or vBulletin too; but public corporations would never risk something that drastic. "Support" is an overhead - this site doesn't make a dime for the shareholders so provided it's not actually on fire, s'all good.
"Better the Devil you know" rules in the land of project management focus group steering committees.
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In other words when Adobe entered an agreement with Jive, it was one of the biggest mistakes ever made on Earth. PhpBB is ten times better than jive will ever be.
in Other words we are stuck with the Craxx
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this site doesn't make a dime for the shareholders
I don't believe that's correct. People are only going to stick with the software if it continues working. This site helps make sure it continues working for a LOT of people, who might otherwise have switched to different software and stopped giving their money to Adobe.
Yes, support is an expense, but it's an expense that will cost you more in lost revenue if you don't do it. If people stop volunteering their time here because using these forums is just painful (I'm on that edge right now)...
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"Support" is an overhead - this site doesn't make a dime for the shareholders so provided it's not actually on fire, s'all good.
If that is genuinely Adobe's attitude towards support and the forums then it's disappointing, short sighted and misguided.
They're burning up a lot of goodwill amongst forum regulars and MVPs (aka customers) and the reputation of Adobe support generally is in decline.
That ripple effect must affect the bottom line - just not enough to ring any alarm bells yet.
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These forum does make money for Adobe. Were it not for these Forums Adobe would have to Fold up their Tents, sell the Desks ad building, Fire the employees . And watch the investors one by one climb the World Trade center and do a swan dive to the pavement.
No Support. No sell Products Especially products that even the cheapest cost $4-500's, wil last with out real Support. The Phone support from India Is a Big Joke.