incorrect postal code

New Here ,
Sep 16, 2019 Sep 16, 2019

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Hello, when i try to purchase photography plan the website rejects my postal code in the payments page. It responds postal code is incorrect. I have tried to change region in the plans page. No luck. I am trying different postal codes. No luck. I have tried from multiple browsers. No luck. I have changed privacy settings in my browser. No luck. Can anyone help?

 

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Most Valuable Participant ,
Sep 16, 2019 Sep 16, 2019

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Please click the link below to contact Adobe staff to help
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html

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Adobe Community Professional ,
Sep 16, 2019 Sep 16, 2019

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Hello.

clipboard_image_0.png

 
The postal code must be entered in 5 digits.
(No spaces or hyphens)
The similar phenomenon seems to have appeared in other countries, so please refer to it when you are going to purchase in other countries.

TkfY(ACP),JAPAN

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