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Insert Image in Chrome brings up a completely black dialog with no visible controls:
(Most recent Chrome, version 26.0.1410.64 m on Windows 7 64.)
Wish I knew which browser Jive/Adobe is testing with, so I could just use that and not worry. I had switched to Chrome when IE broke, but it looks IE is now working again.
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That happened to me with IE 8 (on XP-Pro), and I went to Chrome to fix it.
I have not encountered that issue yet, using Chrome, BUT with some fairly recent Jive update, I did lose my Attach Link function - looks exactly like your screen-cap for Attach Image.
My Chrome is Version 26.0.1410.64 m also, and I just Attached about 8 Images this AM (Monday, May 20).
Hunt
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I'm on the same version of Windows and Chrome and can't duplicate this. Have you tried clearing your browser cache or anything like that?
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Testing from Chrome/Windows.
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I just did Settings > History > Clear Browsing Data and selected everything from the beginning of time and then restarted the browser. But I get the exact same symptoms, an all-black Insert Image dialog.
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I'm not sure if that would clear the cache. Try this…
go to chrome//settings and click on Show Advanced Settings
In the Privacy section click Clear Browsing Data
Then check the Empty the Cache check box
Thanks!
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That took me to the same dialog I used before:
I checked everything again, but still no effect :-<
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Not sure what else to offer. I've tested using Chrome on both Mac and Windows and have not been able to duplicate the condition.
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OK, thanks. IE is working again, so I'll use that.
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John,
It sounds like it's a "six of one, half-dozen of another" situation. I can Attach Images in Chrome, but not Attach Links. In IE 8, I can Attach Links, but not Images... such is life.
From Chrome on Windows XP-Pro SP3.
Good luck,
Hunt
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John R. Ellis wrote:
Insert Image in Chrome brings up a completely black dialog with no visible controls...
Some of these pop-up dialogs, regardless of the browser, you just have to wait them out. Sometimes it's a few seconds, sometimes a few minutes - eventually they will open up.
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Some of these pop-up dialogs, regardless of the browser, you just have to wait them out. Sometimes it's a few seconds, sometimes a few minutes - eventually they will open up.
Hmm, I tried Insert Image one hour and 20 minutes ago, and it's still all black.
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Pat,
For Insert Link in Chrome (XP-Pro SP3), I have actually gone to get a haircut, just over the mountain, and nothing changed in what I would guess was a full 45 mins.
Yes, in some instances, "waiting out" a screen can yield dividends, but I think that this is just not one of those - but would be happy to be corrected.
Hunt