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Is it possible for admins to merge accounts? I seem to have two Adobe user accounts for historical reasons.

Engaged ,
Apr 08, 2019

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I would prefer to merge them if possible as I've been auto logging into both of them and answering and asking questions with both.

Thanks.

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Correct answer by Dave Merchant | Most Valuable Participant

Customer Care can arrange for Adobe IDs to be merged, but you need to talk to them directly (phone or chat), so you can prove ownership of both and deal with any transfer of licenses.

User "accounts" on these forums don't really exist, it's just a wrapper for your Adobe ID.

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Is it possible for admins to merge accounts? I seem to have two Adobe user accounts for historical reasons.

Engaged ,
Apr 08, 2019

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I would prefer to merge them if possible as I've been auto logging into both of them and answering and asking questions with both.

Thanks.

Most Valuable Participant
Correct answer by Dave Merchant | Most Valuable Participant

Customer Care can arrange for Adobe IDs to be merged, but you need to talk to them directly (phone or chat), so you can prove ownership of both and deal with any transfer of licenses.

User "accounts" on these forums don't really exist, it's just a wrapper for your Adobe ID.

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Apr 08, 2019 0
Most Valuable Participant ,
Apr 09, 2019

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Customer Care can arrange for Adobe IDs to be merged, but you need to talk to them directly (phone or chat), so you can prove ownership of both and deal with any transfer of licenses.

User "accounts" on these forums don't really exist, it's just a wrapper for your Adobe ID.

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Apr 09, 2019 1
Adobe Community Professional ,
Apr 10, 2019

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I would simply let sleep one of them. If there are no products attached to them, there is simply no real reason to merge. I personally have 3 accounts for 3 different reasons (private, business1, business2). I could merge the 2 business accounts but I simply think it is not worth the hassle. 

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

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Apr 10, 2019 0
New Here ,
Apr 26, 2019

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I don't think merging account is the idea thing to do and definitely not worth doing why not use one account and forget the other mate!

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Apr 26, 2019 0