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Lost features for busy contributors

Most Valuable Participant ,
May 06, 2014

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My biggest problems in using the new forums effectively.

1 On the old forums, I had set up “my forums” to be the ones I was interested. My “forum home”, used dozens of times a day, was the list of forums. This was not perfect, but if used frequently it showed me the new messages in the forums I was interested in, and not anywhere else. How do I do something like that? In other words, how do people who want to track and have the opportunity to reply to all messages in particular forums do that?

2 On the old forums, the list of “trending questions” didn’t just show the thread creator, but the person who posted last. I used this info constantly to avoid revisiting messages where nothing had happened since my last reply. Can I get this back?

3 The list of “trending questions” used to have a “more” option to go back further. How do I do that?

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Lost features for busy contributors

Most Valuable Participant ,
May 06, 2014

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My biggest problems in using the new forums effectively.

1 On the old forums, I had set up “my forums” to be the ones I was interested. My “forum home”, used dozens of times a day, was the list of forums. This was not perfect, but if used frequently it showed me the new messages in the forums I was interested in, and not anywhere else. How do I do something like that? In other words, how do people who want to track and have the opportunity to reply to all messages in particular forums do that?

2 On the old forums, the list of “trending questions” didn’t just show the thread creator, but the person who posted last. I used this info constantly to avoid revisiting messages where nothing had happened since my last reply. Can I get this back?

3 The list of “trending questions” used to have a “more” option to go back further. How do I do that?

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May 06, 2014 0
Most Valuable Participant ,
May 06, 2014

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  1. Personalized homepages are gone. You're supposed to assemble "streams" and view them in your Activity page, but there's no way to replicate a collection of 'recent activity' widgets. I wish there was, I had the same setup keeping an eye on ten spaces. I've pretty much given up monitoring them now, it takes too long.
  2. The list-style displays on the 'Overview' pages can't do that anymore, but the 'Content' page in card-style view will be able to if/when the bugs are fixed. At the moment it shows the OP instead of the last replier.
  3. Again the 'Overview' pages can't do that anymore, but the 'Content' page has pagination in the top right corner.

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May 06, 2014 0
LEGEND ,
May 06, 2014

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My major beefs are

1.  Can not see how to jump to last post

2.  No breadcrumb at bottom of thread.  Backspace does not always work first time.

3.  Fix so can see last responder.

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May 06, 2014 1
LEGEND ,
May 06, 2014

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Curt Y wrote:

My major beefs are

1.  Can not see how to jump to last post

2.  No breadcrumb at bottom of thread.  Backspace does not always work first time.

3.  Fix so can see last responder.

None of these will ever come back.  These forums are as they are.  They can't be customized for Adobe unless, of course, Adobe is prepared to pay for the time and labour.  As I understand it, Jive won't support anything that is customized so this means, either you have support from Jive or have customized forums to make everybody happy.  You can't have both.

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May 06, 2014 0
Adobe Community Professional ,
May 06, 2014

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1.  Can not see how to jump to last post

2.  No breadcrumb at bottom of thread.  Backspace does not always work first time.

3.  Fix so can see last responder.

None of these will ever come back.  These forums are as they are.

I am astonished that customisations are required for such fundamentally basic requirements in forum software.

Clearly Jive 7.0 is not the appropriate solution for the Adobe user to user forums.

And clearly Adobe does not care to invest in improving it or implementing an alternative solution.

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May 06, 2014 0
Most Valuable Participant ,
May 06, 2014

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We have been told more than once that the Jive software is not directed to sites like these forums. And Adobe is more interested in the other sites, such as adobe.com.

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May 06, 2014 0
Adobe Community Professional ,
May 06, 2014

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Yes I know but that leads to the question of how exactly Jive is supposed to be used so that we can get the best out of it?

Clearly we (and our old habits from Jive 4.5) are doing it all wrong in the new Jive 7.

If we cannot jump to the last post, what do we do instead to answer threads productively?

I guess we can live without breadcrumbs at the bottom but they are handy.

If Jive 7 will not show us who the last responder to a thread is (basic enough for a forum), how do we know when a questioner has responded and is waiting for our next response?

If the workflow has changed, what is the new workflow?

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May 06, 2014 0
LEGEND ,
May 06, 2014

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And what about restoring updated so one can see if new comments have been made to a thread you visited?  The time of last comment is useless, it is needs to be stated in hours since comment was posted.

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May 06, 2014 0
LEGEND ,
May 07, 2014

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I think I see bolded subjects for topics that have had activity since I was there, e.g., on this page:

Photoshop General Discussion

-Noel

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May 07, 2014 0
Adobe Community Professional ,
May 07, 2014

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@Noel – yes, but the topics are missing the word "(updated)" or something like that…
And viewing and reading new comments in the Inbox will not change the "bolded" subject titles to "normal" in the list view of a specific subforum.

Uwe

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May 07, 2014 0
LEGEND ,
May 07, 2014

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Yep, I noticed that.  It's less useful than ever.

We should be happy with that, I guess.  Gone are the golden days of computing and the internet, when functionality mattered most.

-Noel

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May 07, 2014 0
LEGEND ,
May 08, 2014

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Curt Y wrote:

And what about restoring updated so one can see if new comments have been made to a thread you visited?  The time of last comment is useless, it is needs to be stated in hours since comment was posted.

You can have something similar like 4.5 showed (updated or new topics in bold) by using

https://forums.adobe.com/community/general/forum_comments/content?filterID=contentstatus[published]~...

(or using the Discussions tab where available).

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May 08, 2014 0