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Mark as SPAM deletes all replies to thread!

Adobe Community Professional ,
Mar 10, 2020

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I marked a recent post to a thread as SPAM (I'm a Mod) and all of the replies disappeared except for the one marked "correct":

https://community.adobe.com/t5/premiere-pro/anyway-to-trim-mp4-clips-without-encoding-again/m-p/1097...

 

This was in place of the replies:

re2.png

 

Adobe Community Professional
Correct answer by Peru Bob | Adobe Community Professional

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It's been fixed.

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Mark as SPAM deletes all replies to thread!

Adobe Community Professional ,
Mar 10, 2020

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I marked a recent post to a thread as SPAM (I'm a Mod) and all of the replies disappeared except for the one marked "correct":

https://community.adobe.com/t5/premiere-pro/anyway-to-trim-mp4-clips-without-encoding-again/m-p/1097...

 

This was in place of the replies:

re2.png

 

Adobe Community Professional
Correct answer by Peru Bob | Adobe Community Professional

Update:

It's been fixed.

Views

340

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 10, 2020 0
Most Valuable Participant ,
Mar 10, 2020

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I will GUESS that the Mark as Spam function... which moves the marked message to an Employee only spam folder... has a bug that also moves all of the replies to the marked message

 

I would use the "move individual message" function to move the spam message to Holding... leaving all other messages intact (as long as that function keeps working properly) and then use Mark as Spam once the message is in Holding

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Mar 10, 2020 1
Adobe Community Professional ,
Mar 16, 2020

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Update:

It's been fixed.

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Mar 16, 2020 2