My CS6 Production suite does not update from the help menu? The appilcation Manager says: "The updat

Jun 18, 2013

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My CS6 Production suite for Windows 8 does not update from the help menu? The appilcation Manager says: "The update server is not respondiing, the server might be offline temporarily..." I have registered correctly. I have turned off my AVG virus protection and tried to update my software, still the Application Manager gives the same response. When I login, I can see that my serial numbers are there, so it must have registered correctly.

Help!

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My CS6 Production suite does not update from the help menu? The appilcation Manager says: "The updat

Jun 18, 2013

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My CS6 Production suite for Windows 8 does not update from the help menu? The appilcation Manager says: "The update server is not respondiing, the server might be offline temporarily..." I have registered correctly. I have turned off my AVG virus protection and tried to update my software, still the Application Manager gives the same response. When I login, I can see that my serial numbers are there, so it must have registered correctly.

Help!

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Jun 18, 2013 0
Most Valuable Participant ,
Jun 18, 2013

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1st - This forum is only to discuss how the forums operate, not products

If you go to the Forums Index http://forums.adobe.com/index.jspa

You will be able to select a forum for the Adobe product you use

2nd - do it manually

All Adobe updates start here and select product, read to see if you need to install updates in number order, or if the updates are cumulative for the individual product http://www.adobe.com/downloads/updates/

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Jun 18, 2013 0
LEGEND ,
Jun 18, 2013

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If you don't want to download the updates manually, then you need to update your Application Manager.  The relevant links are here:

Windows

http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773

Mac

http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774

Hope this helps.

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Jun 18, 2013 0