Highlighted

My "account has been disabled" -- What??

New Here ,
Apr 01, 2015

Copy link to clipboard

Copied

I am having the same issue with a disabled Adobe ID.  What is the email address I need to use to send you my information.

Trina

Views

1.1K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

My "account has been disabled" -- What??

New Here ,
Apr 01, 2015

Copy link to clipboard

Copied

I am having the same issue with a disabled Adobe ID.  What is the email address I need to use to send you my information.

Trina

Views

1.1K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 01, 2015 0
Adobe Employee ,
Apr 01, 2015

Copy link to clipboard

Copied

Hi, Trina,

The discussion you added your question to was outdated, so I'm adding your question to a different forum.

Thanks,

Kirsti Aho

ORIGiNAL PROBLEM:

 

When I attempted to log on to the Adobe forums the other day, I got the message:

It appears your account has been disabled. You might contact your administrator if you think this is a mistake.

I had to create a new user name to access.

Although I don’t have a huge number of postings under my belt, I did have an account on the Adobe forums for around 10 years, and It is annoying to have to create a new username to get on here.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 01, 2015 0
Most Valuable Participant ,
Apr 02, 2015

Copy link to clipboard

Copied

If this is you : trina12 then your forums account is not disabled, but your AdobeID may be blocked. You need to contact Customer Care via the main website, we can't address account problems on the public forum.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 02, 2015 0
New Here ,
Apr 02, 2015

Copy link to clipboard

Copied

Do you have the link to the customer care because I can't seem to get anything when I go to Adobe.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 02, 2015 0
try67 LATEST
Most Valuable Participant ,
Apr 02, 2015

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 02, 2015 0