Need assistance in reversing an eternal eviction from Adobe's Support Community Forum

New Here ,
Apr 25, 2021 Apr 25, 2021

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My account was used without my authorization. During this time a message was posted on this forum that was not in line with the Adobe's rules / regulations, therefore Adobe indefinitely blocked my access to this forum. I was not informed about there drastic decision until 2 weeks after they took this unfortunate measure.

I need to keep this account for business purposes. FYI - I do not believe that it is ethical to simply create a fraudulent account (under a fraudulent ID) in order to skirt around this issue. I'm looking to contact a programmer in the Adobe Support Community tech support department, who, with a simple few keystrokes can restore my access to this forum. I'm hoping someone here can provide the means for me to reverse this unforeseen eviction.

 

Thank you in advance.

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Adobe Employee , Apr 26, 2021 Apr 26, 2021
I can look into this for you  Please send me a PM to let me know the following: The email linked to your previous account The URL to your old Community Profile (if you have it) When did this breach occur? Give me as much detail as possible.

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Adobe Employee ,
Apr 26, 2021 Apr 26, 2021

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I can look into this for you 🙂 Please send me a PM to let me know the following:

  • The email linked to your previous account
  • The URL to your old Community Profile (if you have it)
  • When did this breach occur? Give me as much detail as possible.

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Explorer ,
Apr 27, 2021 Apr 27, 2021

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Confirmation: My access (through my original account) to Adobe's Support Community Forum has been restored. Thank you for your assistance with this Silvia. Greatly appreciated.

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Adobe Community Professional ,
Apr 26, 2021 Apr 26, 2021

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>My account was used without my authorization

 

You may need to put a strong password lock on your computer and activate it every time you walk away

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Adobe Community Professional ,
Apr 26, 2021 Apr 26, 2021

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BTW, a new forum ID and password is not fraudulent.  You can create a new one in 10 seconds if you want one.  Just use a different email address.  Gmail is free.

 

quote

You may need to put a strong password lock on your computer and activate it every time you walk away.

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I second @John T Smith's recommendation.  And while you're at it, scan your system for viruses, trojans and spyware. 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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