No more emails

Enthusiast ,
Oct 28, 2016

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I don't receive emails (I think since forum update).

In "Preferences" everything is activated.

Can someone please have a look?

tia

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No more emails

Enthusiast ,
Oct 28, 2016

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I don't receive emails (I think since forum update).

In "Preferences" everything is activated.

Can someone please have a look?

tia

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Oct 28, 2016 2
Enthusiast ,
Nov 04, 2016

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One week passed and nothing happend

PLEASE HELP

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Nov 04, 2016 0
Adobe Employee ,
Nov 07, 2016

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Hi Klaus,

I'm so sorry for the delay in getting back to you.

This is a known issue that we're working on, but just to make sure that's the cause- can you send me a screenshot of your email preferences? (Avatar Menu > Preferences). You can post it here or email it to me at mamurphy at adobe dot com.

Thanks!

-Madison

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Nov 07, 2016 0
Enthusiast ,
Nov 11, 2016

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Hi Madison,

thanks for your answer.

I've sent a screenshot to you.

tia

Klaus

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Nov 11, 2016 0
Enthusiast ,
Nov 16, 2016

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Hi Madison,

could you just answer to let me see if it works now after whitelisting the forums email address.

tia

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Nov 16, 2016 0
Adobe Employee ,
Nov 16, 2016

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Let's give it a shot!

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Nov 16, 2016 0
Enthusiast ,
Nov 16, 2016

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Hi Madison,

it works !!!!!!!!!!!!!!!!!!!! 

Did you change anything? If yes, I could reactivate my spamfilters.

THANKS A LOT FOR YOUR TROUBLE

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Nov 16, 2016 0
Adobe Employee ,
Nov 16, 2016

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Yes!

No change on our end- looks like the whitelist did the trick

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Nov 16, 2016 0