No puedo descargar es MUSE

New Here ,
Jan 02, 2014

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Mi cuenta Adobe Creative Cloud tiene ya "actualizado" el el MUSE pero yo ya lo borré de mi computadora para poder descargar uno nuevo (plan 1 año) Pero no puedo descargarlo porque dice que ya está. ¿Por qué? ¿Qué hago?

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No puedo descargar es MUSE

New Here ,
Jan 02, 2014

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Mi cuenta Adobe Creative Cloud tiene ya "actualizado" el el MUSE pero yo ya lo borré de mi computadora para poder descargar uno nuevo (plan 1 año) Pero no puedo descargarlo porque dice que ya está. ¿Por qué? ¿Qué hago?

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Jan 02, 2014 0
Most Valuable Participant ,
Jan 02, 2014

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You may be better off postoing here:

http://forums.adobe.com/community/download_install_setup

This forum is only for discussions on the forums themselves.

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Jan 02, 2014 0
Most Valuable Participant ,
Jan 02, 2014

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Ruben,

In addition to what Claudio said, you may also try Customer Care (tick I Still Need Help and hope for an agent available for a chat),

http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-setting-up

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Jan 02, 2014 0
Adobe Employee ,
Jan 02, 2014

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Hello Ruben.

If you don't mind, can you tell us how you got to this forum (comments) to post your message? Did a link take you here? Did you find this via a web search? Something else?

Thank you for your help!

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Jan 02, 2014 0
New Here ,
Jan 02, 2014

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Thanks a lot.

Rubén Ramos

El 02/01/2014, a las 18:56, "adobe-admin" <forums_noreply@adobe.com> escribió:

Re: No puedo descargar es MUSE

created by adobe-admin in Forum comments - View the full discussion

Hello Ruben.

If you don't mind, can you tell us how you got to this forum (comments) to post your message? Did a link take you here? Did you find this via a web search? Something else?

Thank you for your help!

Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5975556#5975556

Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

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Start a new discussion in Forum comments at Adobe Community

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Jan 02, 2014 0
LEGEND ,
Jan 05, 2014

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Rubén:

No andes «borrando» aplicaciones ni instalaciones de las mismas.  Utiliza los Desinstaladores de Adobe.

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Jan 05, 2014 0
New Here ,
Jan 05, 2014

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Sí, muchas gracias. Ya encontré el modo de desinstalar y por fin pude cargar el MUSE.

El 05/01/2014, a las 07:10, station_two escribió:

Re: No puedo descargar es MUSE

created by station_two in Forum comments - View the full discussion

Rubén:

No andes «borrando» aplicaciones ni instalaciones de las mismas. Utiliza los Desinstaladores de Adobe.

Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5981720#5981720

Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link.

Start a new discussion in Forum comments at Adobe Community

For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

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Jan 05, 2014 0