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Not getting responses to my post

New Here ,
Apr 07, 2020

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I'm glad I've been "elevated" to "spectator." However, I posted a long question yesterday. I checked "Post." I included the notaton that I wished to be contacted or answerd by email. Later I checked and saw absolutely no indication of my post at all. It was as if I hadn't posted anything. So what gives, and why is this thing so used-unfriendly? I have a question, but unless someone notices it, it won't get answered. In fact, after I post THIS note I'm going to check to see if it went through at all.

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Not getting responses to my post

New Here ,
Apr 07, 2020

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I'm glad I've been "elevated" to "spectator." However, I posted a long question yesterday. I checked "Post." I included the notaton that I wished to be contacted or answerd by email. Later I checked and saw absolutely no indication of my post at all. It was as if I hadn't posted anything. So what gives, and why is this thing so used-unfriendly? I have a question, but unless someone notices it, it won't get answered. In fact, after I post THIS note I'm going to check to see if it went through at all.

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Apr 07, 2020 0
Adobe Community Professional ,
Apr 08, 2020

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Your user profile only shows that you have made One ( 1 ) post to this forum system and that one post is this one.

 

So I have no idea where or when you supposedly made another, First, post to these forums but if you actually did I would recreated it in the specific forum that deals with the Adobe program you are having problems with or have a question about.

 

Thanks.

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Apr 08, 2020 1
New Here ,
Apr 08, 2020

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It's all confusing to me. I have no idea how to do what you suggest.

Thanks,

-- Ben

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Apr 08, 2020 0
Adobe Employee ,
Apr 08, 2020

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Hi Martin, there aren't any other posts anywhere apart from this one. I checked in case it was marked as spam, but there's nothing there either.
I'd recommend you post it again on the relevant board to get help from our users.
Thanks!

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Apr 08, 2020 0
New Here ,
Apr 08, 2020

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Thank, Silvia,

But the problem is that I don't know how to do what you suggest. The pages, etc., are not at all clear to a newbie like me.

Ben

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Apr 08, 2020 0
Adobe Employee ,
Apr 09, 2020

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This is a post, you posted on the Community Help board with your question.
To post elsewhere click here, select the product you need help with, and then click 'Post to community' showing in blue at the right top corner 🙂

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Apr 09, 2020 0
Adobe Community Professional ,
Apr 08, 2020

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"I wished to be contacted or answerd by email"

Forum rules require you to use the Private Message system and not post email addresses. If you wish to give a user your email address in a PM, that is OK.  Just beware of scammers.

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Apr 08, 2020 0
New Here ,
Apr 08, 2020

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All I know is that I posted a question (or thought that I did) and then checked the "reply by email box." I don't know how to do anything other than that. I have no idea how to post a new question. I'm one of those old dogs who's struggling to learn new tricks. Adobe don't make it easy.

-- Ben

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Apr 08, 2020 0
Most Valuable Participant ,
Apr 09, 2020

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Our point is that you got it right when you posted this question. Also that we have absolutely no idea what you got wrong the first time. Just do the right thing again, but in the right community. 

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Apr 09, 2020 0
Most Valuable Participant ,
Apr 09, 2020

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Ben,

 

You can also post your question as a reply here, and then someone here will tell you where you can put it, and how; or branch it to appear there if needed.

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Apr 09, 2020 0
New Here ,
Apr 12, 2020

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Ben,  for what it's worth, I joined the community forum the other day...and also received notification that I was elevated to "Spectator".  When I went online this morning to check responses...and I too could find no indication of my post.  

 

Sam

 

 

 

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Apr 12, 2020 0
Adobe Community Professional ,
Apr 12, 2020

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Joining this Forum System is not posting a question.

If you go to https://community.adobe.com/    You will see this page.

 

2020-04-12 09_32_57-.png

 

Change the Sort order from Popular (Popular to who) to Alphabetical, as shown in the Red boxes in my screen shot above, then scroll down until you find the program specific forum you want to ask a question about (which will be much easier to find as they are listed in Alphabetical oder now instead of Miss Mash of whatever a popular forum list is) and then Click on that program name. You will see a forum page similar to this.

 

2020-04-12 09_37_14-InDesign on Adobe Support Community.png

 

Click the "Post To Community" button, Red outlined and red arrows point to it in my screen shot above, in the upper sight hand corner.

 

Please Note that you have to be Signed In with your Adobe ID to do this.

 

 

 

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Apr 12, 2020 0
Adobe Community Professional ,
Apr 12, 2020

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Also Sam your profile page only lists the post above as the only actual Post you made and that you joined April 11.

 

2020-04-12 10_05_53-About Sam K - Adobe Support Community.png

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Apr 12, 2020 1