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Notifications - "Mark as Read" not sticking?

Community Beginner ,
May 03, 2016

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I've got some notifications in my forum inbox that won't obey a "mark as read", especially this one that's just marked "notifications". Not a big deal and I'm happy to just leave the one notification sitting there, but I thought I'd mention it.

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Correct answer by John T Smith | Most Valuable Participant

Known problem, reported to Jive... fix date unknown

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Notifications - "Mark as Read" not sticking?

Community Beginner ,
May 03, 2016

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I've got some notifications in my forum inbox that won't obey a "mark as read", especially this one that's just marked "notifications". Not a big deal and I'm happy to just leave the one notification sitting there, but I thought I'd mention it.

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Correct answer by John T Smith | Most Valuable Participant

Known problem, reported to Jive... fix date unknown

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May 03, 2016 0
Most Valuable Participant ,
May 03, 2016

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Known problem, reported to Jive... fix date unknown

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May 03, 2016 3
Enthusiast ,
May 11, 2016

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Yup, I have that problem too. It's a minor irritation as I keep checking thinking it's something new.

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May 11, 2016 1
Most Valuable Participant ,
May 13, 2016

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Jive is working on a fix, which right now means you won't see ANY notices in the "@ box" but if you click it, all the notices are still there

Hopefully, the next step of the fix will to make it so reading an inbox item will actually CLEAR the item from your inbox

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May 13, 2016 0
Adobe Community Professional ,
May 25, 2016

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Hallelujah!  My InBox is empty for the first time in weeks .

Nancy O.

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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May 25, 2016 1
Adobe Employee ,
May 26, 2016

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Update- Jive has identified a bug and has escalated it to be fixed.

In the meantime- it's intermittent based on how many items are in our queue. So, as a sort of workaround, we'll be turning off notifications overnight (North American time) to let the queue clear out a bit and then turn them back on in the AM.

How this will impact you: you will see the orange bubble ~8am-5pm PT, but not 5pm-8am PT. Time are estimates. This is until the bug gets resolved.

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May 26, 2016 0
LEGEND ,
May 11, 2016

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There are a lot of issues with JIVE (even before the upgrade, but I'll not go there.)

I've mentioned a couple in this thread.  Doesn't look like anything will be fixed anytime soon.

^_^

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May 11, 2016 0
Most Valuable Participant ,
May 12, 2016

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Please read message #17 in that thread. And there is no point in repeating the same complaints in different threads.

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May 12, 2016 0
LEGEND ,
May 12, 2016

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Message #17 in my thread?  The one from Steve Sommers pointing out where the link for Start A Discussion is?  That's the 17th message in my thread.  Or were you referring to another thread?

If you are referring to my thread and repeating complaints:  some forums have a "I have this problem too" button.  I was chiming in.  I reserve the right to complain about a single issue in more than one forum.  Please note that I did not START more than one thread complaining about a single issue; I joined in the chorus of others who are complaining.

^_^

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May 12, 2016 0
Most Valuable Participant ,
May 12, 2016

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Message #17 in "that" thread for which you gave a link:

17.jpg

And quite obviously we have different concepts on the meaning of that old-fashioned word "manners".

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May 12, 2016 0
Participant ,
May 12, 2016

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I am also experiencing the same problem and it is really starting to bother me as it is very distracting.

how is it possible to fix this issue? Anyone to contact about this as I would really like it to be sorted out as soon as possible

I find that the notifications usually disappear once you have commented on that notification but it is very irritating needing to do this just to get rid of the notification.

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May 12, 2016 0