On hold for 45 minutes! Upgrade CS3 Win -> CS4 Mac possible?

New Here ,
Mar 17, 2010

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Adobe your service is an outrage, 45 #$%^& minutes and still waiting?? I've got a life to lead! And work to do! Now you've forced me here, let's see if I can get an answer here.

My wife has Adobe Standard CS3 on Windows Vista, can she upgrade — or cross-grade — up to CS4 on Mac?

A simple question that would take a couple minutes to answer, so STOP WASTING MY TIME.

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On hold for 45 minutes! Upgrade CS3 Win -> CS4 Mac possible?

New Here ,
Mar 17, 2010

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Adobe your service is an outrage, 45 #$%^& minutes and still waiting?? I've got a life to lead! And work to do! Now you've forced me here, let's see if I can get an answer here.

My wife has Adobe Standard CS3 on Windows Vista, can she upgrade — or cross-grade — up to CS4 on Mac?

A simple question that would take a couple minutes to answer, so STOP WASTING MY TIME.

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Mar 17, 2010 0
Most Valuable Participant ,
Mar 17, 2010

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You may want to take a look at this thread:

http://forums.adobe.com/message/2585488#2585488


And please remember that you are not addressing Adobe here, but fellow users. No need to get angry with us.

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Mar 17, 2010 0
New Here ,
Mar 17, 2010

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Sorry fellow users, my anger is/was directed to Adobe.

I've got it figured it out now, I called Adobe's 800 number and pretended I was buying, 5 seconds later, I got a real person... [raised eyebrow].

After beating back a couple of "Can I get your name?" "Your email address?" type questions... I was finally able to get the information.

Apparently it's $499.

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Mar 17, 2010 0
Enthusiast ,
Mar 18, 2010

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Midlantica wrote:

<snipped>I called Adobe's 800 number and pretended I was buying, 5 seconds later, I got a real person... [raised eyebrow].

You sly dog, you!

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Mar 18, 2010 0
New Here ,
Mar 26, 2010

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Hi Midlantica >> I would like to inform you that it is possible to upgrade from windows to mac. Just call adobe to place your order, that would be better than placing your order on line. Adobe will just need your serial number for the previous version so that you would be eligible for the upgrade. Adobe receives volume of calls for NA pick hours so you might wanna call on non pick hours..

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Mar 26, 2010 0
LEGEND ,
Mar 26, 2010

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Gosh. You have ended up in a user-to-user forum, that discusses Adobe Forum issues. Now, there are some Adobe folk, who do grace us, but we are not likely to be able to help you. You will need to contact Adobe Customer Support, and discuss your issues with them. They can likely help you, or at least have the power to do so, while we are powerless.

We can only help users, who are having issues with the forum - not Customer, or Technical Support.

Good luck,

Hunt

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Mar 26, 2010 0