Highlighted

problem with account settings in the forum

Adobe Community Professional ,
Dec 05, 2019

Copy link to clipboard

Copied

All tabs in the account settings are not displaying on either browser.

account settings.png

TOPICS
ACP questions

Views

1.2K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

problem with account settings in the forum

Adobe Community Professional ,
Dec 05, 2019

Copy link to clipboard

Copied

All tabs in the account settings are not displaying on either browser.

account settings.png

TOPICS
ACP questions

Views

1.2K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 05, 2019 0
Adobe Community Professional ,
Dec 05, 2019

Copy link to clipboard

Copied

The new forum is a bit of a mess at the moment, I can't even get into my account settings, waiting patiently and nothing happening

Finally got this

2019-12-05 15_54_38-ERROR_ The request could not be satisfied.png

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 05, 2019 0
Adobe Community Professional ,
Dec 05, 2019

Copy link to clipboard

Copied

Account settings are broken.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 05, 2019 0
Most Valuable Participant ,
Dec 06, 2019

Copy link to clipboard

Copied

It's "working" for me today (Firefox/Windows) except that the profile image box is empty, and on the Notifications tab it said I was subscribed to every type of notification despite disabling them months ago. I wasn't getting any emails so I assume the notification tab is not reading the database correctly.

2019-12-06_13-38-43.jpg

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 06, 2019 0
Adobe Community Professional ,
Dec 06, 2019

Copy link to clipboard

Copied

I'm still getting this, Firefox on Windows

2019-12-06 13_49_27-ERROR_ The request could not be satisfied.png

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 06, 2019 0
Adobe Community Professional ,
Dec 06, 2019

Copy link to clipboard

Copied

Moved to Community Feedback forum.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 06, 2019 0
Adobe Community Professional ,
Dec 10, 2019

Copy link to clipboard

Copied

It is still not working for me. I tried

1- from work - same as above image windows 10 - Chrome, FF, MS Egde, Brave

2- from home on my laptop - Windows 10 FF and Chrome

3- From a Mac - same problem.

 

So what is it? Apparently some people can see the stuff. Is there some setting I need to change? Is it some kind of security setting.

Any help would be appreciated.

 

 

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 10, 2019 0
Adobe Community Professional ,
Dec 11, 2019

Copy link to clipboard

Copied

You're not alone, I still can't get into my account settings after five days

2019-12-11 08_54_24-ERROR_ The request could not be satisfied.png

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 11, 2019 0
Adobe Community Professional ,
Jan 30, 2020

Copy link to clipboard

Copied

Good evening.
Is there any other person like this?
This has helped me get out of nearly two months of suffering from not having access to account management.

https://community.adobe.com/t5/back-room/bug-can-t-access-account-settings-page/m-p/10891231#M54289


TkfY(ACP),JAPAN

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 30, 2020 0