Problem with IE8

Contributor ,
Apr 22, 2009 Apr 22, 2009

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The first page loaded in a new session of IE8 results in a message at the bottom of the browser screen that says "error on page". The "Next" function is inoperative until the IE8 window is refreshed with F5. This is not a problem with FireFox.

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LEGEND ,
Apr 22, 2009 Apr 22, 2009

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i get something like that whenever i first load a page from the forums after a browser restart, clicking on any of the links from the userbar(New, Your Stuff, etc) does nothing untill i refresh the page, after which it works just fine. Another thing that happens after a browser restart is that the links on my forum homepage all show up as new even though i visited them before i closed the browser but this also gets fixed when i refresh the page

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Most Valuable Participant ,
Apr 22, 2009 Apr 22, 2009

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I am experiencing similar problems with IE 7/Vista.

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Most Valuable Participant ,
Apr 22, 2009 Apr 22, 2009

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Also, many times the "Error" message is accompanied by effects such as this:

Zeno2.jpg

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Most Valuable Participant ,
Apr 24, 2009 Apr 24, 2009

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I am getting several other problems with IE, and I am under the impression that the situation seems to be getting worse instead of better. But I am also under the impression that reporting such things is a waste of time...

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Contributor ,
Apr 24, 2009 Apr 24, 2009

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Claudio,

I agree. No one who can fix these things seem to be listening.

Just as no meaningful user input was solicited before the change to Jive was decided, they really don't want to hear any complaints.

They have crippled the forums for a reason I do not understand.

Many of these problems were the same problems we were having in the aborted attempt to "improve" the forums almost 3 years ago. They have learned nothing from that debacle.

I would like to know which moron in upper management is responsible for this.

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Contributor ,
Apr 27, 2009 Apr 27, 2009

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Two suggestions... since we all know that the forums are painfully slow to work in, John and company would be much more inclined to pay more attention to this forum if the vast majority of the posts contained information of immediate relevancy to them. I am more than willing to bet that 3/4ths of the posts in this forum are either chit-chat, rehashing the same ol' stuff we already know, or general complaints, often including insulting language directed at the very people you are looking for answers from. So... if unnecessary conversation was eliminated, and if forum personnel were treated more respectfully, in all likelihood, you would get more interaction from the folks you'd like to hear from more often.

I was away at a conference all weekend, and very slowly catching up. It'll still take awhile to get up to the top of the stack, and, really, I'm going to mostly skim over what looks like the same ol' same ol' from the same people who have said it all before. In the process, I may well miss something important... but that's the risk I have to take to get through it all. And John has a lot less time to devote here then I have.

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Mentor ,
Apr 27, 2009 Apr 27, 2009

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DorothyK@Adobe wrote:

-------------------snip-------------------

I was away at a conference all weekend, and very slowly catching up. It'll still take awhile to get up to the top of the stack, and, really, I'm going to mostly skim over what looks like the same ol' same ol' from the same people who have said it all before. In the process, I may well miss something important... but that's the risk I have to take to get through it all. And John has a lot less time to devote here then I have.

While your doing the skiming, you should counting each response, from different people on the the same complaints to rate importance of Fixing a Problem. For example if you have 5000 different replies from different users about say the email notification problem. And then, you have 500 different complaints (from differrent users) about Breadcrumbs. The fixing the email notification problem should take top priority.

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LEGEND ,
Apr 27, 2009 Apr 27, 2009

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DorothyK@Adobe wrote:

Two suggestions... since we all know that the forums are painfully slow to work in, John and company would be much more inclined to pay more attention to this forum if the vast majority of the posts contained information of immediate relevancy to them. I am more than willing to bet that 3/4ths of the posts in this forum are either chit-chat, rehashing the same ol' stuff we already know, or general complaints, often including insulting language directed at the very people you are looking for answers from. So... if unnecessary conversation was eliminated, and if forum personnel were treated more respectfully, in all likelihood, you would get more interaction from the folks you'd like to hear from more often.

Hey, we've got to have a bit of fun since the forums are such a disaster!


And just remember, you got loads of constructive comments through the trial and after the roll out of this lot. Since nothing noticeable happened in the meantime, and since we got virtually no feedback, it's not surprising that a bit of ragging and cussing goes on.

Respect has to be earned you know.


Grrrrrrrrrrrrrrrr!!!!!! 

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Advocate ,
Apr 27, 2009 Apr 27, 2009

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you would get more interaction from the folks you'd like to hear from more often.

I consider JC to be the forum expert and most likely to have answers. Are you telling me he's sulking? I don't believe you. Who is getting all this personal disrespect?

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Advocate ,
Apr 27, 2009 Apr 27, 2009

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The more people ask, the more apparent the need/desire.

http://forums.adobe.com/message/1871589#1871589

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Most Valuable Participant ,
Apr 27, 2009 Apr 27, 2009

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DorothyK@Adobe wrote:

Two suggestions... since we all know that the forums are painfully slow to work in, John and company would be much more inclined to pay more attention to this forum if the vast majority of the posts contained information of immediate relevancy to them. I am more than willing to bet that 3/4ths of the posts in this forum are either chit-chat, rehashing the same ol' stuff we already know, or general complaints, often including insulting language directed at the very people you are looking for answers from. So... if unnecessary conversation was eliminated, and if forum personnel were treated more respectfully, in all likelihood, you would get more interaction from the folks you'd like to hear from more often.

I was away at a conference all weekend, and very slowly catching up. It'll still take awhile to get up to the top of the stack, and, really, I'm going to mostly skim over what looks like the same ol' same ol' from the same people who have said it all before. In the process, I may well miss something important... but that's the risk I have to take to get through it all. And John has a lot less time to devote here then I have.

Dorothy, in my opinion, you chose the wrong thread to post this message. It's not here (or at least it wasn't here before your message) where you find that 3/4ths of the posts and the posters. May I suggest that you repost it in some other thread where it is more likely to be read by the people to whom you addressed it?

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Engaged ,
May 14, 2009 May 14, 2009

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DorothyK@Adobe wrote:

I am more than willing to bet that 3/4ths of the posts in this forum are either chit-chat, rehashing the same ol' stuff we already know, or general complaints, often including insulting language directed at the very people you are looking for answers from. So... if unnecessary conversation was eliminated, and if forum personnel were treated more respectfully, in all likelihood, you would get more interaction from the folks you'd like to hear from more often.

Nobody is treating John C and Kanguyen with disrespect. In fact, they have been applauded. However, i can't say the say about others from Adobe... If, i'm not mistaken, someone definitely asked you to keep quiet at one stage.

In any event, your post has no relevance in this thread. Symptomatic i'd say... no?

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Engaged ,
May 14, 2009 May 14, 2009

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DorothyK@Adobe wrote:

I was away at a conference all weekend, and very slowly catching up. It'll still take awhile to get up to the top of the stack, and, really, I'm going to mostly skim over what looks like the same ol' same ol' from the same people who have said it all before. In the process, I may well miss something important... but that's the risk I have to take to get through it all. And John has a lot less time to devote here then I have.

Real shame the conference is over...

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Advocate ,
May 14, 2009 May 14, 2009

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No need for this Jay - I think - we seem to have kanguyen instead as a #2 to JC in here. Personalities aside, that's a big improvement, because we have someone with the power to report problems and discuss them directly with Jive, willing and able to pursue troubleshooting issues and with some information to impart about problems that are being worked on. I'm sure if Dorothy would abandon her inappropriate badge, lose the attitude and participate as a normal user, without the lectures, her contributions wouldn't cause any trouble - after all we get plenty of posts already that don't actually add anything, and a number of hers brought up valid issues.

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Advocate ,
May 14, 2009 May 14, 2009

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Wow, look at the number of views for this thread! I suspect people are being drawn here by either a forced forum-wide search or the benighted 'More like this' box - only to be disappointed,

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Engaged ,
May 14, 2009 May 14, 2009

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Kath-H wrote:

No need for this Jay - I think -

No need for what Kath? Bit confused??

we seem to have kanguyen instead as a #2 to JC in here.

Already applauded Kanguyen and JC here and in a separate thread....

I'm sure if Dorothy would abandon her inappropriate badge, lose the attitude and participate as a normal user, without the lectures, her contributions wouldn't cause any trouble - after all we get plenty of posts already that don't actually add anything, and a number of hers brought up valid issues.

That's the point... at the moment she's adding to the noise without being constructive, helpful or understanding. Three qualities that JC and Kanguyen have displayed in abundance.

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Advocate ,
May 14, 2009 May 14, 2009

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Just pointing out that Dorothy hasn't been seen around here for a while, as far as I've noticed. I think the message has already been received, that's all.

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Guide ,
May 14, 2009 May 14, 2009

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Kath-H wrote:

Just pointing out that Dorothy hasn't been seen around here for a while, as far as I've noticed. I think the message has already been received, that's all.

True.  I believe JJ was referring to a post from last month.  That was the post that got me thinking and eventually led me to post the Gabdhi quote.

• A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him.


• He is not an interruption in our work. He is the purpose of it.


• He is not an outsider in our business. He is part of it.


• We are not doing him a favor by serving him.     He is doing us a favor by giving us an opportunity to do so.

http://tbn3.google.com/images?q=tbn:QU-_-MGLrrqQhM:http://upload.wikimedia.org/wikipedia/commons/e/e5/Gandhi_costume.jpg

Employees of any entity, whether in government or in private business, will do well to keep it in mind and at heart.

The recent post by Kathy Nguyen, universally well received here, shows that she knows this principle and puts it into practice.

However, a few Adobe staff and associates seem somehow to think that Adobe's customers are lowly adversaries in some sort of Internet game or in a newsgroup.  Those who manifest that misguided and poisonous attitude in this forum and in their blogs are showing their incompetence and their ignorance of basic business principles.  To them I say:  you're dead wrong!  You are far from being our superiors, you are our servants.

They should know well who they are—and we certainly do.

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Engaged ,
May 14, 2009 May 14, 2009

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Kath-H wrote:

Just pointing out that Dorothy hasn't been seen around here for a while, as far as I've noticed. I think the message has already been received, that's all.

Unfortunately Kath, i don't think that was / is the reason. She talks about being away at a conference and then condescendingly goes on to say she's just going to skim over, etc., etc., in short, the mail reeks of attitude and self-importance.

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Advocate ,
May 14, 2009 May 14, 2009

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Yes, but that was ages ago - I'm just saying that there has been radio silence now for quite some time. I don't think the point needs to be laboured since the problem seems to have gone away.

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Engaged ,
May 14, 2009 May 14, 2009

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Kath-H wrote:

Yes, but that was ages ago - I'm just saying that there has been radio silence now for quite some time. I don't think the point needs to be laboured since the problem seems to have gone away.

Mea Culpa.... i didn't see the date... Just the message and it triggered me off. Apologies....

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Guide ,
May 14, 2009 May 14, 2009

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JayJhabrix wrote

I'm sure if Dorothy would abandon her inappropriate badge, lose the attitude and participate as a normal user, without the lectures, her contributions wouldn't cause any trouble - after all we get plenty of posts already that don't actually add anything, and a number of hers brought up valid issues.

That's the point... at the moment she's adding to the noise without being constructive, helpful or understanding. Three qualities that JC and Kanguyen have displayed in abundance.

JayJhabrix, you were referencing an old post by Dorothy from last month, I believe?

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Engaged ,
May 14, 2009 May 14, 2009

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Ramón G Castañeda wrote:


JayJhabrix, you were referencing an old post by Dorothy from last month, I believe?

Ramon, as i just replied to Kath, "Mea Culpa.... i didn't see the date... Just the message and it triggered me off. Apologies..."

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Adobe Employee ,
Apr 27, 2009 Apr 27, 2009

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We have noticed some similar issues in internal testing with IE8 and have reported them to Jive.

Thanks!

John

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