Profile not updating

Explorer ,
Feb 07, 2020

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Hi,

 

I was trying to update my profile, but it's not updating. The "username" and the email is not updating, even though I successfully changed it. On my profile's "admin" page, it updates, but the info doesn't update publicly. As you can see, it's still "iam3ple" when I changed it to "DannyWyatt"...

 

Anyone knows what could be happening? Already logged out, logged back in... no luck 😕

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Correct answer by LinSims | Adobe Community Professional

I've asked the Adobe employees who monitor the forums to change your name for you.

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Profile not updating

Explorer ,
Feb 07, 2020

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Hi,

 

I was trying to update my profile, but it's not updating. The "username" and the email is not updating, even though I successfully changed it. On my profile's "admin" page, it updates, but the info doesn't update publicly. As you can see, it's still "iam3ple" when I changed it to "DannyWyatt"...

 

Anyone knows what could be happening? Already logged out, logged back in... no luck 😕

Adobe Community Professional
Correct answer by LinSims | Adobe Community Professional

I've asked the Adobe employees who monitor the forums to change your name for you.

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Bug

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618

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Feb 07, 2020 0
Most Valuable Participant ,
Feb 07, 2020

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System is broken

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Feb 07, 2020 0
Adobe Community Professional ,
Feb 08, 2020

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I've asked the Adobe employees who monitor the forums to change your name for you.

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Feb 08, 2020 0
Explorer ,
Feb 10, 2020

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Thank you for your help! 🙂

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Feb 10, 2020 0
Most Valuable Participant ,
Feb 10, 2020

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Now seems to be fixed... I didn't change my user name, but I did change a different setting in my profile, and it saved

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Feb 10, 2020 0
LinSims LATEST
Adobe Community Professional ,
Feb 10, 2020

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It saved me changing my username too, but the change hasn't propagated to the community forums.

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Feb 10, 2020 0