Reporting spam in private messages?

LEGEND ,
Mar 22, 2010

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G'day

(I'm cross-posting this from here: http://forums.adobe.com/message/2677169#2677169)

On forum messages, there's a button to report it as spam.  I cannot see any similar feature to report a private message as spam.  Anyone know how to bring spam private messages to Adobe's attention (other than posting to the "report spam" threads here, which seems a pretty primitive way of effecting the desired result)?

Cheers.

--

Adam

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1 Correct Answer

Advocate , Mar 22, 2010
Jochem_van_Dieten Advocate , Mar 22, 2010
A Cameron wrote on 3/22/2010 3:09 PM:(I'm cross-posting this from here: http://forums.adobe.com/message/2677169#2677169) On forum messages, there's a button to report it as spam. I cannot see any similar feature to report a private message as spam.There isn't any, reporting it in the spam report thread is the only way.

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Advocate ,
Mar 22, 2010

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A Cameron wrote on 3/22/2010 3:09 PM:

(I'm cross-posting this from here: http://forums.adobe.com/message/2677169#2677169)

On forum messages, there's a button to report it as spam. I cannot see any similar feature to report a private message as spam.

There isn't any, reporting it in the spam report thread is the only way.

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LEGEND ,
Mar 22, 2010

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OK.  Not surprising, given this forum software, I guess.

Cheers.

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Adam

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LEGEND ,
Mar 22, 2010

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How about preventing PM spam - see this post http://forums.adobe.com/message/2674818?tstart=0#2674818

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LEGEND ,
Mar 22, 2010

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Is this the PM, that you received?

If so, you are not alone. The various Premiere fora got hit in a big way.

Guess that the 'bots can now harvest PM addresses.

Good luck,

Hunt

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LEGEND ,
Mar 23, 2010

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Yeah, that was the one.

I mean... I'm not that bothered by getting the odd spam message, but the concept of spam in general should be actively attacked.

I guess if it's a one-off (and it's the first I've received) then there's little reason for Adobe to do something about it, but if it starts happening on a regular basis - like the spam messages to the forums that have been on the increase recently - then they need to take some measures to proof the forums and the personal message area from spam "attacks".

--

Adam

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LEGEND ,
Mar 27, 2010

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In my memory, this is only the second odd PM that I have received. Going back a couple of months, I had gotten another, that might have been such an effort, or maybe just someone trying to contact me on a form topic, and they were just not clear. I replied with a question, as to which forum they were referring to, and never got any response. There were no links, or anything else, so I will never know about that first one - test run?

Still, I'd like to see this sort of thing nipped in the bud. Just not sure what can be done about it. Might be a simple task, or maybe not. The harvesting of PM accounts and then probably accessing Adobe accounts via a 'bot, or similar, is not something that I would like to think about. If the spammers can do that, is it much more difficult to gather up users' S/N's, etc., from their product registration data? Some Web software guru will have to answer that.

Glad to hear that it was the same one, that many of us got, and not a different one. Thanks for confirming.

Good luck to us all,

Hunt

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