Screen Name

Explorer ,
Apr 06, 2009 Apr 06, 2009

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I typed a few screen names and it always gave me errors, so then I just typed in some gibberish and Adobe accepted it. Now my name is gibberish and I's like to change it. How can I do that?

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correct answers 1 Correct Answer

Advisor , Apr 06, 2009 Apr 06, 2009
Goto Your account at the very top of the page.   Edit your adobe id profile and change the screen name field to what you want.

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Advisor ,
Apr 06, 2009 Apr 06, 2009

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Goto Your account at the very top of the page.   Edit your adobe id profile and change the screen name field to what you want.

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Advocate ,
Apr 06, 2009 Apr 06, 2009

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That actually worked and I finally managed both to autoamtically get logged out by going to My Sccount and to get logged in with the name I've always had before. Only hope the forums remember that til next time I have to log in...

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Explorer ,
Apr 07, 2009 Apr 07, 2009

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Thanks, that was a helpful tip. But – insofar as it matters – the system doesn't seem to realise that the _person_ associated with the new screen name I was forced to create ["this name is already taken" whimpers when I tried to access/edit my long-standing Adobe forums ID] is the same person who's been following the forums that interest me for years.

Sorting this probably requires human intervention from forum administrators. How can I humbly submit a request to them?

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Advisor ,
Apr 08, 2009 Apr 08, 2009

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If you want to try to figure it out yourself, its likely you have more than one Adobe ID and the other ID is using your screen name.   One thing you can do is logout completly of you adobe Account.  Then there will be a helper link "forget your adone id?"    Enter any email addresses you may have used and it will email you any Adobe IDs you have.

If that is nto helpful; call customer service.

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