Secrets (to be) revealed

Most Valuable Participant ,
Jul 27, 2012

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I believe it is time to reveal some of the best guarded secrets, such as these,

http://forums.adobe.com/thread/419406

http://forums.adobe.com/thread/414764

by placing a link to them, or to a section of overall information, at the top of each forum.

They are there, of course, but which proportion of newcomers will find their way to the

Adobe Forums > Adobe general forums

http://forums.adobe.com/community/general?view=discussions

page and spot them before starting to type the first urgent question an hour before the deadline of the work in question?

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Correct answer by Dave Merchant | Most Valuable Participant

Forget about those posts, they're out of date - hence the 'archived' title.

The Community Guidelines are the current references and are actively updated.

http://forums.adobe.com/community/guidelines

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Secrets (to be) revealed

Most Valuable Participant ,
Jul 27, 2012

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I believe it is time to reveal some of the best guarded secrets, such as these,

http://forums.adobe.com/thread/419406

http://forums.adobe.com/thread/414764

by placing a link to them, or to a section of overall information, at the top of each forum.

They are there, of course, but which proportion of newcomers will find their way to the

Adobe Forums > Adobe general forums

http://forums.adobe.com/community/general?view=discussions

page and spot them before starting to type the first urgent question an hour before the deadline of the work in question?

Most Valuable Participant
Correct answer by Dave Merchant | Most Valuable Participant

Forget about those posts, they're out of date - hence the 'archived' title.

The Community Guidelines are the current references and are actively updated.

http://forums.adobe.com/community/guidelines

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Jul 27, 2012 0
Most Valuable Participant ,
Jul 27, 2012

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The only thing I don't particularly agree with is under the "Don't" section where it says "

  • Don't post a series of questions in a single post. Splitting them into separate threads increases your chances of a quick answer.

Sometimes a series of questions (especially if they're technical issues) can help diagnose an issue. All the questions could be related somehow but if they're in different threads, we may miss some important clues.

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Jul 27, 2012 0
LEGEND ,
Jul 27, 2012

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Yes. I can see reason to discuss that one just a bit.

If one structures their post and questions properly, using paragraphs and mybe even outlining multiple questions, it should not be THAT hard to follow, and provide answers to say, 1, 5 & 7.

One positve for asking multiple questions in one thread is that if there is any chance that the OP's equipment is at fault, they only have to list it once. Even linking to another post can be confsusing and time-consuming for one, who is attempting to answer.

However, I believe that many of us have seen posts that basically ask, "How do I use this product," and proceed to jumble up dozens of questions, often in one long sentence, or paragraph.

Just my thoughts, and I can easily see many exceptions to either side.

Hunt

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Jul 27, 2012 0
Most Valuable Participant ,
Jul 27, 2012

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I agree that it may be time to update the contents.

One other change is EMPLOYEE > staff.

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Jul 27, 2012 0
Most Valuable Participant ,
Jul 29, 2012

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Forget about those posts, they're out of date - hence the 'archived' title.

The Community Guidelines are the current references and are actively updated.

http://forums.adobe.com/community/guidelines

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Jul 29, 2012 0
Most Valuable Participant ,
Jul 29, 2012

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Thank you for the update, Dave.

I was misled by the outdated reference here:

http://forums.adobe.com/community/general

As it appears, the (almost) current versions were even better hidden than the outdated ones (you have to go one level further up, past the outdated reference).

This seems to support the suggestion of inserting a reference in the forums, where the guidelines are to be used.

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Jul 29, 2012 0
Most Valuable Participant ,
Jul 29, 2012

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I've fixed the overview page - there was in fact a link to the Community Guidelines on the page, it's up at the top of the dark gray right-side panel. Nobody seems to look there so I've added it to the main panel.

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Jul 29, 2012 0
Most Valuable Participant ,
Jul 29, 2012

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Thank you very much, Dave.

Let us hope that the more prominent position will help.

Otherwise, it is easier to refer people to them.

It would be even better if it was also shown on the Discussion page, which I believe most will use whenever they find out how.

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Jul 29, 2012 0
LEGEND ,
Jul 29, 2012

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Jacob Bugge wrote:

It would be even better if it was also shown on the Discussion page

It would, indeed, but unfortunately this is not possible.

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Jul 29, 2012 0
Most Valuable Participant ,
Jul 29, 2012

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Pat, this is not possible is an answer I was taught not to accept easily. Can this really be so difficult as to make it impossible?

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Jul 29, 2012 0
LEGEND ,
Jul 29, 2012

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Claudio, let me rephrase this: it is not possible with the forum software that we currently have.  (It is possible that the forum admin may be able to do it, but the forum moderators can only modify the Overview page.  Do not ask me what the logic behind this could possibly be...)

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Jul 29, 2012 0
Most Valuable Participant ,
Jul 30, 2012

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Overview pages are the only ones that have the 'widget' system we can use to change the layouts in a live site, and they're the only pages which can be forum-specific. The other page types (discussion, message, reply, profile, etc.) are universal across the entire site and are controlled by template files, written in Freemarker language, that form part of the 'theme' - they can only be changed by the developer team from outside the running application.

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Jul 30, 2012 0
Most Valuable Participant ,
Jul 30, 2012

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Then, if I understand you both correctly, it is possible to make this change with the current forum software, but only a few selected people can do it. If enough "members of this community" consider that the change would be useful, why not do it then?

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Jul 30, 2012 0
Most Valuable Participant ,
Jul 30, 2012

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Yes it's possible for Adobe's user interface team to change the page layouts - but the next update isn't due for a while.

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Jul 30, 2012 0
Most Valuable Participant ,
Jul 30, 2012

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Better late than never...

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Jul 30, 2012 0
Adobe Employee ,
Jul 30, 2012

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Jacob, there is a link to the newest set of Community Guidelines on some Discussion pages. See for example the upper right-hand corner of http://forums.adobe.com/community/photoshop/general .

We have to manually insert the widget with the Community Guidelines link, so with thousands of sub-forums, we have a ways to go...

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Jul 30, 2012 0
Most Valuable Participant ,
Jul 31, 2012

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Terri,

I am referring to Discussion page as in:

http://forums.adobe.com/community/photoshop/general?view=discussions#

I no longer remember how to switch to them (if still possible), but in my Bookmarks I have those views, so I rarely see the Overview (kind of) pages at all.

Thank you for making me finally grasp the fact that the addition is only there in certain forums; I thought it was a general fix because I also saw it in the Illustrator forum; rereading posts #6&11 I can see my misinterpretation.

I believe the universal addition, especially to the Discussion pages, is one for the wish list.

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Jul 31, 2012 0
Most Valuable Participant ,
Aug 07, 2012

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Normal users cannot select a default view mode because in the new forum skin they aren't shown the tab interface. You can navigate to the overview mode by moving up one level on the breadcrumb header (e.g. on this page click " > Forum Comments > "), but you'll have to use bookmarks to make a particular view mode sticky.

Jacob Bugge wrote:

I no longer remember how to switch to them (if still possible), but in my Bookmarks I have those views, so I rarely see the Overview (kind of) pages at all.

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Aug 07, 2012 0
Most Valuable Participant ,
Aug 07, 2012

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I thought it might be so, Dave.

I presume that if you want to view a full 100 threads per page in any forum, you will have to add the following to the Discussion page URL yourself (and remember to bookmark the full page view):

#/?per_page=100

This is hereby suggested to anyone taking part in the faster forums.

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Aug 07, 2012 0