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Single Picture is getting blacked out when pdf document is upload to a website

New Here ,
Feb 21, 2013

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Subject: Single Picture is getting blacked out when pdf document is upload to a website

Windows 7 , x64 computers, Acrobat X

We have several copies of Acrobat, essentially what happens is the user combines two adobe documents, and then she/he uploads them to a website. Before the user uploads the PDF, the picture is not blacked out. After the user sends the document to the website, the picutre in question is a black square. The document is around 200-300 pages long and there are many pictures on it, but it is this one picture in question that is getting "blacked out"

The reason this is a problem is because we're a mortgage company, and that Picture needs to be on the document otherwise we get penalized by our investors.

I am not sure about Acrobat, but with a few Adobe Forums, one first comes to a "root forum," which will be locked, but with several sub-forums, that are not, and will support New Discussion. I see that Acrobat has several sub-forums, and I would pick the one for Creating & Editing PDF's: http://forums.adobe.com/community/acrobat/creating__editing_%26_exporting_pdfs

Good luck,

Hunt

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Single Picture is getting blacked out when pdf document is upload to a website

New Here ,
Feb 21, 2013

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Subject: Single Picture is getting blacked out when pdf document is upload to a website

Windows 7 , x64 computers, Acrobat X

We have several copies of Acrobat, essentially what happens is the user combines two adobe documents, and then she/he uploads them to a website. Before the user uploads the PDF, the picture is not blacked out. After the user sends the document to the website, the picutre in question is a black square. The document is around 200-300 pages long and there are many pictures on it, but it is this one picture in question that is getting "blacked out"

The reason this is a problem is because we're a mortgage company, and that Picture needs to be on the document otherwise we get penalized by our investors.

I am not sure about Acrobat, but with a few Adobe Forums, one first comes to a "root forum," which will be locked, but with several sub-forums, that are not, and will support New Discussion. I see that Acrobat has several sub-forums, and I would pick the one for Creating & Editing PDF's: http://forums.adobe.com/community/acrobat/creating__editing_%26_exporting_pdfs

Good luck,

Hunt

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Feb 21, 2013 0
Most Valuable Participant ,
Feb 21, 2013

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Sorry... This forum is to discuss how the forums operate, not specific products

You need to ask your question in the forum for the Adobe product you are using

Please go to http://forums.adobe.com/index.jspa and select the forum you need

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Feb 21, 2013 1
New Here ,
Feb 21, 2013

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This may seem dense, but I don't think it's letting me create the issue in the acrobat forum.

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Feb 21, 2013 0
LEGEND ,
Feb 21, 2013

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I am not sure about Acrobat, but with a few Adobe Forums, one first comes to a "root forum," which will be locked, but with several sub-forums, that are not, and will support New Discussion. I see that Acrobat has several sub-forums, and I would pick the one for Creating & Editing PDF's: http://forums.adobe.com/community/acrobat/creating__editing_%26_exporting_pdfs

Good luck,

Hunt

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Feb 21, 2013 0
Mentor ,
Feb 21, 2013

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Try uploading the picture on the Web sitein same Directory as PDF.

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Feb 21, 2013 0