SLOW!!! [N]

Most Valuable Participant ,
May 26, 2011

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Just reporting that the forums are terribly slow over here right now. And I apologize, but this slowness and our efficient search engine made it impossible for me to find one of the previous threads with similar titles...

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SLOW!!! [N]

Most Valuable Participant ,
May 26, 2011

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Just reporting that the forums are terribly slow over here right now. And I apologize, but this slowness and our efficient search engine made it impossible for me to find one of the previous threads with similar titles...

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May 26, 2011 0
Most Valuable Participant ,
May 26, 2011

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Well, it seems that reporting the slowness was all that was needed for correcting it... Nearly "normal" now.

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May 26, 2011 0
LEGEND ,
May 26, 2011

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Thank you for responding to the slowdown. Fixed it on my machine in AZ, USA too!

Great work Claudio.

Appreciated,

Hunt

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May 26, 2011 0
Most Valuable Participant ,
May 26, 2011

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Well, now you know how to do it yourself next time...

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May 26, 2011 0
LEGEND ,
May 26, 2011

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Just hoping for some of that same magic Claudio incanted...  I could use a few more $$$.  

Hey, I can dream. 

-Noel

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May 26, 2011 0
LEGEND ,
May 26, 2011

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Claudio,

Never works like that for me. When I complain about a slowdown here, then the whole thing shuts down...

You have that magic touch!

Hunt

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May 26, 2011 0
Most Valuable Participant ,
May 26, 2011

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I wish you were both right about my supranatural powers. Unfortunately, this is the only instance in which they have worked...

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May 26, 2011 0
Most Valuable Participant ,
May 27, 2011

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And, for obvious reasons, I couldn't test if they worked while the site was unavailable this morning...

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May 27, 2011 0
LEGEND ,
May 27, 2011

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And for what it's worth, no unexpected envelopes with money in them arrived in the mail today.

But it was worth a try!

-Noel

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May 27, 2011 0
Most Valuable Participant ,
May 27, 2011

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Noel Carboni wrote:

And for what it's worth, no unexpected envelopes with money in them arrived in the mail today.

But it was worth a try!

-Noel

You mean you only received the expected ones? Then you are more lucky than I am...

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May 27, 2011 0
Most Valuable Participant ,
Jun 08, 2011

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Speed in these forums has been extremely variable for about 20 minutes. There was even a lapse in which I could not connect to forums.adobe.com.

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Jun 08, 2011 0
Enthusiast ,
Jun 08, 2011

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AAARRRGH!  S-L-O-W.....

This is a pathetic excuse for a group of user forums.  If our friends at Adobe are not going to change to something that works, then it would be nice to know.

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Jun 08, 2011 0
Most Valuable Participant ,
Jun 08, 2011

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Bob_Peters wrote:

AAARRRGH!  S-L-O-W.....

This is a pathetic excuse for a group of user forums.  If our friends at Adobe are not going to change to something that works, then it would be nice to know.

Well, the fact that these forums have been powered by the 2.5.16 version of the software for over two years should be a hint. And I wasn't trying to be funny when I used the word "powered"; I took it from the bottom of the page.

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Jun 08, 2011 0
Adobe Employee ,
Jun 08, 2011

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About to do a full restart on the servers due to some node inconsistencies. Site will be down for a few minutes starting about now...

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Jun 08, 2011 0
LEGEND ,
Jun 08, 2011

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Noticed the downtime; things seem to be somewhat better right at the moment.

-Noel

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Jun 08, 2011 0
LEGEND ,
Jun 08, 2011

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Hm, I have an idea what might be wrong on the Internet as a whole...  Today is IPv6 day, as I recall, and people across the world are trying extra hard to access things with the IPv6 protocol.  I'm thinking that might be confusing some routers all through the net.

http://www.computerworld.com/s/article/9217442/So_far_so_good_with_World_IPv6_Day_?taxonomyId=16

-Noel

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Jun 08, 2011 0
Most Valuable Participant ,
Jun 10, 2011

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The forums were unusably slow for about ten minutes just now, and then they were gone for a couple of minutes. They seem to be back to "normal" now.

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Jun 10, 2011 0
Adobe Employee ,
Jun 10, 2011

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Sorry, haven't noticed any slowdowns here, and no alarms from system monitors.

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Jun 10, 2011 0
Most Valuable Participant ,
Jun 10, 2011

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adobe-admin wrote:

Sorry, haven't noticed any slowdowns here, and no alarms from system monitors.

All I can say is that it wasn't my imagination. And while this happened, I did go to several other sites without any problem...

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Jun 10, 2011 0
LEGEND ,
Jun 11, 2011

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The internet is like that.  It's not always the fault of the servers or the forum software, nor your local connection.

Open a CMD window and do the following command when you sense slowness.

tracert  forums.adobe.com

Note all the hops - each of which represent a communications line between two routers.  Look for jumps in the response times (keeping in mind some of the time is due to the limited speed of light or electrons in a communications line).  The times will tell you where the delays are.

Here's sample output from that command, showing that it only takes 1/20th second for me to reach the servers from here right now:

C:\TEMP>tracert forums.adobe.com

Tracing route to adobe.hosted.jivesoftware.com [209.46.39.53]
over a maximum of 30 hops:

  1     4 ms    <1 ms    <1 ms  192.168.2.1
  2     1 ms     1 ms    <1 ms  173.199.192.1
  3     1 ms     1 ms     1 ms  10.52.0.53
  4     1 ms     1 ms     9 ms  10.52.0.41
  5     1 ms     1 ms     1 ms  10.52.0.77
  6     2 ms     2 ms     1 ms  10.50.0.17
  7     2 ms     2 ms     2 ms  10.50.0.13
  8     2 ms     2 ms     2 ms  10.50.0.29
  9     2 ms     2 ms     2 ms  10.50.0.42
10     2 ms     2 ms     2 ms  ae5-191.edge2.miami1.level3.net [4.59.84.93]
11    10 ms     2 ms    14 ms  ae-31-51.ebr1.miami1.level3.net [4.69.138.94]
12    30 ms    30 ms    30 ms  ae-2-2.ebr1.dallas1.level3.net [4.69.140.133]
13    30 ms    30 ms    30 ms  ae-71-71.csw2.Dallas1.Level3.net [4.69.151.137]
14    30 ms    30 ms    30 ms  ae-72-72.ebr2.Dallas1.Level3.net [4.69.151.142]
15    45 ms    44 ms    44 ms  ae-2-2.ebr1.Denver1.Level3.net [4.69.132.105]
16    44 ms    44 ms    44 ms  ae-11-51.car1.Denver1.Level3.net [4.69.147.67]
17    45 ms    45 ms    45 ms  SUNGARD-NET.car1.Denver1.Level3.net [4.53.0.118]
18    45 ms    45 ms    45 ms  209.46.54.39
19    45 ms    45 ms    45 ms  65.168.255.156
20    45 ms    45 ms    47 ms  209.46.39.53

Trace complete.

-Noel

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Jun 11, 2011 0