Spam plugin now active- some of your posts may be moderated

Adobe Employee ,
Oct 06, 2015

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Hi all,

As most of you have seen, we've experienced some very severe issues with spam in the past year or so. In order to fight the spam and take some of the burden off of our Moderators & Admins, we installed a spam plugin a few months ago to help prevent the spam from being posted.

It has been really successful so far, but one pain point is that it sends all users post through its spam catching filter. We're working on setting limits on the content that gets sent into the filter (i.e, Adobe Employees, users with more than 10 points, MVPs, Mods, Admins, etc), but for now you may notice that some of your posts (especially including images, links, HTML) may get caught in moderation. We have 24/7 staff coverage of the moderation queue so it shouldn't take more than a few minutes for your post to get approved. We're also working on getting some links (adobe.com, helpx, etc) whitelisted so they never get sent through the filter.

Please let me know if you have any questions at all,

Madison

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Spam plugin now active- some of your posts may be moderated

Adobe Employee ,
Oct 06, 2015

Copy link to clipboard

Copied

Hi all,

As most of you have seen, we've experienced some very severe issues with spam in the past year or so. In order to fight the spam and take some of the burden off of our Moderators & Admins, we installed a spam plugin a few months ago to help prevent the spam from being posted.

It has been really successful so far, but one pain point is that it sends all users post through its spam catching filter. We're working on setting limits on the content that gets sent into the filter (i.e, Adobe Employees, users with more than 10 points, MVPs, Mods, Admins, etc), but for now you may notice that some of your posts (especially including images, links, HTML) may get caught in moderation. We have 24/7 staff coverage of the moderation queue so it shouldn't take more than a few minutes for your post to get approved. We're also working on getting some links (adobe.com, helpx, etc) whitelisted so they never get sent through the filter.

Please let me know if you have any questions at all,

Madison

Views

512

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 06, 2015 1

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