Split Account_AGAIN!

LEGEND ,
May 22, 2010 May 22, 2010

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Can someone please fix my account again?

My earlier posts have been changed to JETalmage-HJ6L6A. My correct account name is JETalmage.

I have tried the proscribed re-login "fix" to no avail. I am now, as instructed, posting a request for it to be fixed here.

Also: It seems that when these unwanted account "splits" occur, the settings default to turning on all email notifications. I don't want email notifications on any threads. (I also don't want PMs, but this poorly designed forum seems to not provide a means for disallowing those. If there is a way to do so that I am overlooking, please advise.)

Thanks,

JET

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LEGEND ,
May 23, 2010 May 23, 2010

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Try logging out and logging back in.

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Adobe Community Professional ,
May 23, 2010 May 23, 2010

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Michael,

James has tried that already.

Sometimes it is simply necessary to have John, or someone else, to reset it; and this will not be the first time. Hence the OP.

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Adobe Employee ,
May 24, 2010 May 24, 2010

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The account should be back now.

As for private messages, the only way I've seen to disallow them is to fill your in/out boxes.

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Adobe Community Professional ,
May 24, 2010 May 24, 2010

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The account should be back now.

I am afraid not, John. http://forums.adobe.com/people/JETalmage-HJ6L6A

As for private messages, the only way I've seen to disallow them is to fill your in/out boxes.

That was one smart move (to be repreated each time the limits are strectched).

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Adobe Employee ,
May 24, 2010 May 24, 2010

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Has he logged out and back in yet?

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Adobe Community Professional ,
May 24, 2010 May 24, 2010

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Ah, John. Sorry.

No postings since your post #3 here.

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Adobe Employee ,
May 24, 2010 May 24, 2010

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I was going to say that it probably isn't worth trying to log out/in oneself to fix it, just report it here. But I just noticed that it happened to one of my accounts a few days ago and did fix itself. So, self-healing is worth a try. But don't hesitate to report it if doesn't clear up immediately.

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Adobe Community Professional ,
May 26, 2010 May 26, 2010

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LATEST

It is sorted for James now, sort of. It seems that the accounts have almost been swapped, the OP now showing the new distorted ID, and new postings being with the right one.

I was going to say that it probably isn't worth trying to log out/in oneself to fix it, just report it here. But I just noticed that it happened to one of my accounts a few days ago and did fix itself. So, self-healing is worth a try. But don't hesitate to report it if doesn't clear up immediately.

I have seen three ways of successful cleaning up:

1) Simple self healing, as when I asked you for rescue and thanked you before you even new something had been wrong;

2) Restarting the browser, works sometimes (I normally continue the same FF session, until this issue occurs);

3) Logout/login when 2) has not worked; sometimes I have had to do this twice (I may have done it wrongly the first time).

I believe 2) - 3) are still worth trying, hoping for 1). I believe I have had 5 maybe 6 incidents, having to use 3) twice or thrice.

Maybe there is a basis for a few additions to the FAQ, Jochem, somehow including 1) and 2).

But it is very reassuring to have you round, John. Thank you.

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