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stop emails from filling up account

New Here ,
Nov 20, 2013

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Here is a discussion we were having and it seem that there is a breach in our forum notification system.

The more we try to stop email notification, the more spam we get...

To:                                            HIFI

From:                                            Pat

Sent:                                            Nov 14, 2013

Subject:                                            Private Message: Re: Your abuse report                                           

I have never received a single message from the forums, so I cannot prove if the instructions in the FAQ work or not.

If you post in the forum that I linked, the Adobe forum admin can take care of it.  I do not have the power to modify user accounts.

Pat. We now have over 1500 emails from Adobe's Forum (exibit A).

Following the instructions given (exibit B and exibit C) simply is not working.

The instructions are misleading and seem to compile the problem with more emails.

I would appreciate it if you supply correct instructions to cease SPAM-LIKE emails oppose to sending us to a link in your forum.

I truly hope you can understand our frustration and find a resolve as soon as possible.

Sincerely, J

See this FAQ entry how to stop email notifications: Why am I getting so many emails from the forum?

If you are unable to stop them, ask for help in this forum: http://forums.adobe.com/community/general/forum_comments

Regards,

Pat

Message was edited by: Admin to remove Exhibit B link as it disclosed the user's email address.

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stop emails from filling up account

New Here ,
Nov 20, 2013

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Here is a discussion we were having and it seem that there is a breach in our forum notification system.

The more we try to stop email notification, the more spam we get...

To:                                            HIFI

From:                                            Pat

Sent:                                            Nov 14, 2013

Subject:                                            Private Message: Re: Your abuse report                                           

I have never received a single message from the forums, so I cannot prove if the instructions in the FAQ work or not.

If you post in the forum that I linked, the Adobe forum admin can take care of it.  I do not have the power to modify user accounts.

Pat. We now have over 1500 emails from Adobe's Forum (exibit A).

Following the instructions given (exibit B and exibit C) simply is not working.

The instructions are misleading and seem to compile the problem with more emails.

I would appreciate it if you supply correct instructions to cease SPAM-LIKE emails oppose to sending us to a link in your forum.

I truly hope you can understand our frustration and find a resolve as soon as possible.

Sincerely, J

See this FAQ entry how to stop email notifications: Why am I getting so many emails from the forum?

If you are unable to stop them, ask for help in this forum: http://forums.adobe.com/community/general/forum_comments

Regards,

Pat

Message was edited by: Admin to remove Exhibit B link as it disclosed the user's email address.

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Nov 20, 2013 0
Adobe Employee ,
Nov 25, 2013

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HI Hifi Communications

I am not sure why you are receving this notification. I will pass this information on to our forums cooridnator

Thanks

Scott

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Nov 25, 2013 0
Adobe Employee ,
Nov 25, 2013

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The problem appears to be that you subscribed to the entire Photoshop General forum at http://forums.adobe.com/community/photoshop (not to individual threads). Please go to that forum (http://forums.adobe.com/community/photoshop) and let us know if it says "Recieve email notifications" or "Stop email notifications" under the Actions menu.

Thanks!

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Nov 25, 2013 0
Adobe Employee ,
Nov 25, 2013

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And if it does not say stop, can you confirm that you only have one forum account? From looking at this account, I don't see any full forum email subscriptions. Send an email to userforum at adobe dot com listing your email address if you have another one and we can check that account for subscriptions.

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Nov 25, 2013 0