Support Community and Adobe screen name are different. Unable to change them to match.

[Navi_is_a_Cat]

 

 

 

[LinSims · Accepted solution]

This has, unfortunately, been an issue since the move to the Khorus platform.

See the Featured Post at the top of the page: https://community.adobe.com/t5/community-help/how-to-change-your-community-username/td-p/10962234?

There are instruction there for what to do if your name change hasn't propagated.