The forum page footer always vanishes from view

Enthusiast ,
Sep 18, 2019

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The page footer that shows links for Community Help, Experience League, etc. Always gets lost off screen as you scroll through the list of posts. Just when you think you've caught up with it more posts load and it's gone again! It should be fixed on the current page just like the page header maybe in a more compact form.

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The forum page footer always vanishes from view

Enthusiast ,
Sep 18, 2019

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The page footer that shows links for Community Help, Experience League, etc. Always gets lost off screen as you scroll through the list of posts. Just when you think you've caught up with it more posts load and it's gone again! It should be fixed on the current page just like the page header maybe in a more compact form.

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Sep 18, 2019 2
Adobe Community Professional ,
Sep 18, 2019

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That's right.  The new boards are 1 long continuous page.    I think that's by design. 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Sep 18, 2019 0
Enthusiast ,
Sep 19, 2019

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I doubt there's any 'design' in the current vanishing footer behaviour 😉

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Sep 19, 2019 1
Adobe Community Professional ,
Sep 19, 2019

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It may be by design, and I've seen it elsewhere, but if you're putting stuff in the footer that you expect your users to need and want to use and then have more of the page load as soon as you get to the bottom of it so that the footer disappears before people can even read it, much less click on something that's supposed to help them, then it's a very bad design. I get that people gripe about having to click Next Page all the time, but the footer should be like the header, always there. Let the rest of the page load in between the two instead of pushing the footer further down each time so you can't see it or ever use it.

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Sep 19, 2019 0
Explorer ,
Sep 19, 2019

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I concur. Should be in Design 101 of what not to do.

And ironic that navigation to the "Community Help" forum is only available in that footer.

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Sep 19, 2019 1
Adobe Community Professional ,
Sep 19, 2019

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You can access footer content from the main Adobe Community Page.

https://community.adobe.com/

 

Unfortunately, boards and posts  do not use any pagination which leads to its own set of usability problems.   IMO, Khoros is not well thought out.  Even with all it's problems, JIVE was a much better platform for this community forum.  

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Sep 19, 2019 0