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The original 404 error

LEGEND ,
May 19, 2010

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Since there is a current topic of a new 404 error, and all old topics on the original 404 have been archived, I here open a new topic on this original - and still persisting - 404 error.  The sample links below are part of this topic http://forums.adobe.com/thread/635893

The error occurs when clicking on the 'Last Post' link on any topic.  Hovering the mouse pointer over the link, the browser shows the link as

http://forums.adobe.com/message/;jsessionid=33550645F3FA43389461A77072FE9600.node02823709?tstart=0#2...

When actually clicking on the link, it is redirected to

http://forums.adobe.com/message/?tstart=0#2823709

i.e. all that jsessionid part is removed, but producing an invalid link that shows as a 404 error.

The above link should really be (in order to work; I don't know why the post number must appear twice in the URL)

http://forums.adobe.com/message/2823709?tstart=0#2823709


Ok, you may ask why I bring up this old, well-discussed error again:

  1. because it is very annoying!  I often just want to see the last added post, in order to place another reply, and because of this error I have to go through the entire topic again.  Topics with multiple pages cost even more time!
  2. because I think that cannot be that hard to fix!  In an old post from last summer I found JVD stating that it will be fixed in "2.5.13 or later" (http://forums.adobe.com/message/2161239#2161239).
  3. because JVD also wrote in that post "Please report the issue again if you continue to experience this after Adobe has been upgraded to ClearSpace 2.5.13 or later."

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The original 404 error

LEGEND ,
May 19, 2010

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Since there is a current topic of a new 404 error, and all old topics on the original 404 have been archived, I here open a new topic on this original - and still persisting - 404 error.  The sample links below are part of this topic http://forums.adobe.com/thread/635893

The error occurs when clicking on the 'Last Post' link on any topic.  Hovering the mouse pointer over the link, the browser shows the link as

http://forums.adobe.com/message/;jsessionid=33550645F3FA43389461A77072FE9600.node02823709?tstart=0#2...

When actually clicking on the link, it is redirected to

http://forums.adobe.com/message/?tstart=0#2823709

i.e. all that jsessionid part is removed, but producing an invalid link that shows as a 404 error.

The above link should really be (in order to work; I don't know why the post number must appear twice in the URL)

http://forums.adobe.com/message/2823709?tstart=0#2823709


Ok, you may ask why I bring up this old, well-discussed error again:

  1. because it is very annoying!  I often just want to see the last added post, in order to place another reply, and because of this error I have to go through the entire topic again.  Topics with multiple pages cost even more time!
  2. because I think that cannot be that hard to fix!  In an old post from last summer I found JVD stating that it will be fixed in "2.5.13 or later" (http://forums.adobe.com/message/2161239#2161239).
  3. because JVD also wrote in that post "Please report the issue again if you continue to experience this after Adobe has been upgraded to ClearSpace 2.5.13 or later."

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May 19, 2010 0
Advocate ,
May 19, 2010

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ʇɐb ɹəuəllıʍ wrote on 5/19/2010 11:14 AM:

Since there is a current topic of a new 404 error, and all old topics on the original 404 have been archived, I here open a new topic on this original - and still persisting - 404 error.

That is issue CS-17805. Jive currently lists it as a P3 issue without a

schedule for a fix.

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May 19, 2010 0
Adobe Employee ,
May 19, 2010

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I just reported something similar to Jive. First visit to the forums with IE8, click on the number next to a reply and have the sessionID added to the URL. They said they can't reproduce. I get it every time. I will ask them if it is related to the issue listed.

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May 19, 2010 0
Advocate ,
May 19, 2010

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adobe-admin wrote on 5/19/2010 7:17 PM:

I just reported something similar to Jive. First visit to the forums with IE8, click on the number next to a reply and have the sessionID added to the URL. They said they can't reproduce. I get it every time. I will ask them if it is related to the issue listed.

It is the same issue. If they can't reproduce it, make the case public

and I'll add some details.

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May 19, 2010 0
LEGEND ,
May 19, 2010

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Thanks.  I know how difficult it is for software developers to fix errors that cannot be reproduced.

The error does not always occur; in fact it happens to me in about 1 times out of 10.  When it happens, e.g. in the Flash Player forum, then all 'Last Post' links contain the 'jsessionid' part that produces the 404 error.

An easy circumvention: hitting the Refresh key (F5 on most browsers) may make it disappear.

A possible way to reproduce: hitting the Refresh key repeatedly may actually bring the 'jsessionid' (and the error) back.

My environment(s): Windows 2000, Windows XP, IE6, IE7, FF3.6.

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May 19, 2010 0