This help is not usable.

Community Beginner ,
Sep 23, 2019 Sep 23, 2019

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I am attempting to understand how the help system works for Adobe products but it appears as if you need help for your help.    My experience:   

  1. Click Help from the help menu in product.   
  2. Search for help topic. 
  3.  Click relevant result. 
  4. Adobe returns the community help page with a list of all products.  (no matter which result I chose)

 

Suggestions:

1) If clicking help for a certain product, limit the search results to that product.     

2) Return the actual help document, not a generic landing page for the community.

3) Separate adobe created help content and communuity postings.   Sometimes I want facts and want to avoid opinions.

TOPICS
Bug, Feature request

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Adobe Community Professional ,
Sep 30, 2019 Sep 30, 2019

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Hi, if I click help / 'Photoshop help' on my Mac from within Photoshop, that takes me to a web page "Adobe Photoshop Learn & Support" where I can search for Photoshop issues.

https://helpx.adobe.com/support/photoshop.html?mv=product&mv2=ps#

That's kinda what I expected.

So maybe you do have a bug if that’s not what you're seeing?

Please post a link to the page you are taken to.

 

I hope this works for you

if so, please "like" my reply

 

thanks

neil barstow, colourmanagement

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