UGGGGGGGGH [Forum is not user friendly]

Community Beginner ,
Oct 26, 2017 Oct 26, 2017

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I have NEVER experienced such a user_Unfriendly Forum in the 15 years I have been using the internet and forums.   This is like pulling teeth from a chicken!!! The creators should look through other forums and check out how user friendly they are and redevelop this whole complicated system in place now!!!

[Title edited for question clarity and future forum search... Mod]

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Adobe Community Professional ,
Oct 26, 2017 Oct 26, 2017

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Adobe rents the forum software from Jive

Jive Forum Getting Started https://forums.adobe.com/docs/DOC-7042

-and Forum Help https://forums.adobe.com/community/forumhelp

User Manual for the Adobe Community (the forums) https://forums.adobe.com/docs/DOC-4714

-or http://docs.jivesoftware.com/jive/7.0/community_user/index.jsp

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Community Beginner ,
Oct 26, 2017 Oct 26, 2017

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Thank you very much for your quick response it is appreciated.  But these just seemed to add to the confusion lol A user friendly site shouldn't need so many help options. I have seen numerous Jive systems before and they do offer much easier formats.

haair pulling.png

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Adobe Employee ,
Oct 27, 2017 Oct 27, 2017

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I'm sorry for the frustration, bernies25988662.

Could you provide a couple of examples of what you are trying to do, and what you are expecting (vs. what you see/experience here today)?

My guess based on your feedback so far is that there are many things that do not seem user friendly to you, but giving us some specific examples would help us to make meaningful changes for you and other community members.

Best regards,

- Carey

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Explorer ,
Nov 02, 2017 Nov 02, 2017

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I agree. I posted a question a couple of hours ago and can't even find where it is and how to see if I've received any responses. Trying to work and need help!

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Explorer ,
Nov 02, 2017 Nov 02, 2017

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Found it. Still no help though.

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Adobe Employee ,
Nov 09, 2017 Nov 09, 2017

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Hi Tahvia,

Would you mind providing more details about the issue? We'd certainly follow up.

Thanks

Raj

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Adobe Community Professional ,
Nov 10, 2017 Nov 10, 2017

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User friendly is an unending cycle.  The more "user friendly" things get the more "friendly users" show up complaining it's not "friendly" enough.  So you make it even more "user friendly" which in turn brings in still even "friendlier" users who find thing less "friendly" then necessary....and the cycle continues.   My opinion is that things are way too "user friendly" & the end result is that the world just keeps getting "friendlier".    Please consider making the forums LESS "user friendly".   And let's stop using the word "user" as a euphemism for....

~Gutterfish

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New Here ,
Nov 14, 2017 Nov 14, 2017

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LATEST

Gutter-Fish....the name says it all.

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Explorer ,
Nov 10, 2017 Nov 10, 2017

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I was able to resolve my issue. Thank you so much for following up, Raj. I do appreciated it

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New Here ,
Nov 14, 2017 Nov 14, 2017

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DITTO! AGREE! AMEN! I will be shutting off my Adobe Account. It's not worth it!!!!!!!!!!!!!!

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