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Un authorising Licences

New Here ,
Aug 02, 2017

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Okay how do I talk to a staff member whose name is underlined by red so I can have the unauthorised licences removed.  How do I find the said staff member

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Un authorising Licences

New Here ,
Aug 02, 2017

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Okay how do I talk to a staff member whose name is underlined by red so I can have the unauthorised licences removed.  How do I find the said staff member

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Aug 02, 2017 0
Most Valuable Participant ,
Aug 02, 2017

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Find a Staff person in a message and hover your mouse over their name

you may then click the Message option in the popup window to send a private email

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Aug 02, 2017 0
New Here ,
Aug 02, 2017

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Thanks John, I am completely new to this.  So what part of the forum would I find a Staff person to reply to.  Is there any section that I have to be in.  I agree with a few people that Adobe are slow in replying.  In Australia there is a number in Sydney and you have to go through a menu and it takes for ever only to find that the person you are talking to can't help you.  I have thought of using my Kobo eReader as a door stop or wheel chock when I am changing a tyre. Very frustrating, but thank God I am not the only one having problems with the Unauthorised Activations.  There must be an easier way to deactivate them

Cheers

Terry

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Aug 02, 2017 0
Most Valuable Participant ,
Aug 02, 2017

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No specific forum, just check messages until you find someone with Staff next to their name

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Aug 02, 2017 0