Unable to reply in Firefox

Community Beginner ,
Jul 20, 2016

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Hi,

Firefox 47.0.1 on Windows.  When I click on the reply button, nothing happens.

Does anyone have similar problem?

Thanks

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Adobe Community Professional ,
Jul 21, 2016

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Same issue since day one of revised jive... Nothing has changed so answer on safari! Not my choice but what works.

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Community Beginner ,
Jul 21, 2016

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I've figured out mine.  It's the Text Link add-on.  Need to turn off Parse Multi-byte Character

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Adobe Community Professional ,
Jul 22, 2016

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Thanks Howard- I have no add-ons so my issue must be something else. With all the PR apps and ACP I haven't added anything to any of my web browsers. So the question still remains the same for me. Glad that you found a solution for your issue.

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Adobe Community Professional ,
Jul 23, 2016

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When Firefox misbehaves, I have a routine I use that always seems to work.

Go to Tools > Options > Advanced > Cached content.  Clear your cache.  You may need to hit the Clear Now button several times.

Next, go to Privacy section.  Under History, click on Clear Cookies.  I find it's easiest to Remove All of them. 

Close FF.  Restart FF.

Nancy O.

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Adobe Community Professional ,
Jul 24, 2016

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Thanks Nancy... I have tried many aspects and tried what you suggested but couldn't access the direct trail that you listed. I am on Mac OX 10.11.5 so this might be why I am not seeing what you stated. I would love to be able to post on FireFox but nothing I have tried works!

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Adobe Community Professional ,
Jul 24, 2016

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You don't have script blocking enabled by any chance do you?

My husband disables scripts in FF with a NoScripts addon for perceived security reasons. It's a constant source of annoyance to me because he claims many sites don't work for him and they do work for me. 

Nancy O.

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Adobe Community Professional ,
Jul 24, 2016

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No... due to prerelease I have accept all... very frustrating but at least I can respond via Safari!

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Adobe Community Professional ,
Jul 31, 2016

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On a mac in Firefox go to Firefox>Preferences to access the options that Nancy O is referring to.

pref.png

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